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Why completed page is empty after completing a survey?
- jorgejuan3452
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9 years 1 week ago #118928
by jorgejuan3452
Regards,
Jorge Aparicio
Why completed page is empty after completing a survey? was created by jorgejuan3452
Hello everyone,
Trying a survey before sending it, I found that the completed page after the survey has been filled, appears empty, no thank you message or anything.
This is really strange, because in the template editor I can see what it suppose to be there, but when trying it I get no thank you message.
Please find attached two screenshots. The first one is the template editor, and the second one, what I really get.
Thank you to everyone!
Trying a survey before sending it, I found that the completed page after the survey has been filled, appears empty, no thank you message or anything.
This is really strange, because in the template editor I can see what it suppose to be there, but when trying it I get no thank you message.
Please find attached two screenshots. The first one is the template editor, and the second one, what I really get.
Thank you to everyone!
Regards,
Jorge Aparicio
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- tpartner
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9 years 1 week ago #118930
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic Why completed page is empty after completing a survey?
It may be something in the CSS rules. Have you checked the page source?
Can you activate a little one-page survey for us to see?
.
Can you activate a little one-page survey for us to see?
.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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- jorgejuan3452
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9 years 1 week ago #118933
by jorgejuan3452
Regards,
Jorge Aparicio
Replied by jorgejuan3452 on topic Why completed page is empty after completing a survey?
Here the link to the survey:
market-survey.thyssenkrupp-elevator.com/...97&newtest=Y&lang=en
I haven´t change anything of the CSS files.
One weird thing is that I tried a default template from Limesurvey and I couldn´t see the thank you message as well...
market-survey.thyssenkrupp-elevator.com/...97&newtest=Y&lang=en
I haven´t change anything of the CSS files.
One weird thing is that I tried a default template from Limesurvey and I couldn´t see the thank you message as well...
Regards,
Jorge Aparicio
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9 years 1 week ago #118935
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic Why completed page is empty after completing a survey?
What do you have in the "End message" editor? (Survey properties --> Edit text elements)
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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9 years 1 week ago #118936
by jorgejuan3452
Regards,
Jorge Aparicio
Replied by jorgejuan3452 on topic Why completed page is empty after completing a survey?
You mean on the field from the attached image right?
The end message is blank, I didn´t put anything on it yet.
The end message is blank, I didn´t put anything on it yet.
Regards,
Jorge Aparicio
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- tammo
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9 years 1 week ago #118937
by tammo
Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
Replied by tammo on topic Why completed page is empty after completing a survey?
Well, I think you answered your own question possibly!
Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
The following user(s) said Thank You: jorgejuan3452
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- jorgejuan3452
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9 years 1 week ago #118940
by jorgejuan3452
Regards,
Jorge Aparicio
Replied by jorgejuan3452 on topic Why completed page is empty after completing a survey?
On one hand I think you are right, but on the other, I thought the "Thank you! your questions have been saved" was an automatic message from Limesurvey in the language of the survey itself.
Like the attached.
Like the attached.
Regards,
Jorge Aparicio
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9 years 1 week ago #118946
by tammo
Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
Replied by tammo on topic Why completed page is empty after completing a survey?
Did you try filling in something?
Tammo ter Hark at Respondage
For Limesurvey reporting, education and customized themes
respondage.nl
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9 years 1 week ago #118949
by jorgejuan3452
Regards,
Jorge Aparicio
Replied by jorgejuan3452 on topic Why completed page is empty after completing a survey?
Yes I did, and I could see it after doing the survey.
But I don´t think that this is the automatic "Thank you" from Limesurvey.
And to say more, I got two surveys, with the same template and no text in the "End message" editor. One is giving me the thank you message, and the other one is not...
Please see attached images.
But I don´t think that this is the automatic "Thank you" from Limesurvey.
And to say more, I got two surveys, with the same template and no text in the "End message" editor. One is giving me the thank you message, and the other one is not...
Please see attached images.
Regards,
Jorge Aparicio
Attachments:
The topic has been locked.