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install won't complete
- Sal
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9 years 9 months ago - 9 years 9 months ago #110297
by Sal
install won't complete was created by Sal
If this has been answered elsewhere, I'm sorry. I did look but I couldn't find anything on this issue.
The problem I am having is with a fresh install of the latest version, 2.05 build 40618. The installer begins, no problem. After populating the database, it goes to the admin creation screen. I enter the information, and then the page dies. The second I click next, I get "no input file specified".
I was able to find a solution to that screen; however, it would seem that the admin account and groups are not created. There is no admin user.
Any help would be appreciated.
Also...this is on GoDaddy. I know they have issues with all kinds of stuff because they are a horrible host. Will be moving from them once my current agreement expires.
The problem I am having is with a fresh install of the latest version, 2.05 build 40618. The installer begins, no problem. After populating the database, it goes to the admin creation screen. I enter the information, and then the page dies. The second I click next, I get "no input file specified".
I was able to find a solution to that screen; however, it would seem that the admin account and groups are not created. There is no admin user.
Any help would be appreciated.
Also...this is on GoDaddy. I know they have issues with all kinds of stuff because they are a horrible host. Will be moving from them once my current agreement expires.
Last edit: 9 years 9 months ago by Sal.
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- Sal
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9 years 9 months ago #110381
by Sal
Replied by Sal on topic install won't complete
Ok, so to get around this issue I tried several things.
Change the urlformat in config.php would not work as the problem was during install. That change was definitely needed after installation was complete though.
There was also a suggestion to add cgi.fix_pathinfo = 1 in a php5.ini file. That didn't work either.
What I ended up doing was installing it on a host that wasn't godaddy, and copying the database over. This is the only way I could get it to work.
I would suggest adding that Limesurvey does not work with Godaddy. Nothing works with GoDaddy I know...unfortunately my client is stuck with them for at least another year.
Change the urlformat in config.php would not work as the problem was during install. That change was definitely needed after installation was complete though.
There was also a suggestion to add cgi.fix_pathinfo = 1 in a php5.ini file. That didn't work either.
What I ended up doing was installing it on a host that wasn't godaddy, and copying the database over. This is the only way I could get it to work.
I would suggest adding that Limesurvey does not work with Godaddy. Nothing works with GoDaddy I know...unfortunately my client is stuck with them for at least another year.
The topic has been locked.
- holch
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9 years 9 months ago #110383
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic install won't complete
I remember that there have been a few problems with GoDaddy, but I think I have read about solutions. Have a search for Godaddy and I guess you'll find it.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
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- Sal
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9 years 9 months ago #110400
by Sal
Replied by Sal on topic install won't complete
Yea, I did find a few different things that worked for some people. Sadly, none of it worked for me.
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