Can't access login page, redirected to "No available surveys" page

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3 Jahre 7 Monate her #101471 von Label
Label erstellte das Thema Can't access login page, redirected to "No available surveys" page
I have been using an installed limesurvey ver. 2.00+ for the past year. I have not logged into my install for over 5 months, today when I tried to log into my admin page ( warpedreporters.com/limesurvey/admin/ ) it redirects to ( warpedreporters.com/limesurvey/index.php/admin ) page that displays the "No available surveys".

I can't seem to find the admin login page.

What is strange is I can access some of my old surveys ( warpedreporters.com/limesurvey/index.php?sid=471768&lang=en ) but not the admin.

I have tried multiple browsers and both PCs and Macs.

Thanks for any help.

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3 Jahre 7 Monate her #101473 von DenisChenu
DenisChenu antwortete auf das Thema: Can't access login page, redirected to "No available surveys" page
Hi,

You need to update your application/config/config.php file.

Find for 'urlFormat'=>'path', and set it to 'urlFormat'=>'get',

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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3 Jahre 7 Monate her #101500 von Label
Label antwortete auf das Thema: Can't access login page, redirected to "No available surveys" page
Hi Denis,

I appreciate your quick response to this. The config.php file on my server is already set to 'urlFormat'=>'get'. I still can't access the ammin login.

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3 Jahre 7 Monate her #101529 von Label
Label antwortete auf das Thema: Can't access login page, redirected to "No available surveys" page
I still can't to the admin login page :( Six months ago I could and as far as I can tell nothing has changed on my server since then.

I'm on a deadline for a survey, doesn't anyone have a suggestion on what I can try?

Thank you in advance!

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3 Jahre 7 Monate her #101534 von holch
holch antwortete auf das Thema: Can't access login page, redirected to "No available surveys" page
Hmm, this is strange. But Limesurvey usually doesn't just change something, so I would assume that there have been changes to the server.

Can you access all the files and folders of limesurvey within the folder warpedreporters.com/limesurvey/ via FTP?

Have a look at your .htaccess file and check if everything is correct there.

Usually you should be redircted to warpedreporters.com/limesurvey/index.php...hentication/sa/login

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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3 Jahre 7 Monate her #101564 von Label
Label antwortete auf das Thema: Can't access login page, redirected to "No available surveys" page
Yes, that is what is strange. I can view the files via FTP and they look to be all there. I can access an old existing survey and I can access the MYSQL database and see the data etc...I just can get to the admin to log in. Could this be caused by any software upgrades that my host might have done to PHP, not that they have but at this point I don't know where to look.

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3 Jahre 7 Monate her - 3 Jahre 7 Monate her #101565 von c_schmitz
c_schmitz antwortete auf das Thema: Can't access login page, redirected to "No available surveys" page
It looks to me like a redirect of the URL is happening.
Either a new .htaccess was placed in the root dir or your hoster does in general not like /admin directories and rewrites them - in that case you have to contact your hoster and ask them how to fix this.

Best regards

Carsten Schmitz
LimeSurvey project leader
Letzte Änderung: 3 Jahre 7 Monate her von c_schmitz.

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3 Jahre 7 Monate her #101567 von Label
Label antwortete auf das Thema: Can't access login page, redirected to "No available surveys" page
In looking at the files via FTP, the .htaccess file has not changed since my original install. The version I am running is limesurvey200plus-build121204.

I know for a fact the host is not allowing for redirects but I use them elsewhere.

Thx.

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3 Jahre 7 Monate her #101568 von holch
holch antwortete auf das Thema: Can't access login page, redirected to "No available surveys" page
Have a look also at the general .htaccess, not only the one within Limesurvey...

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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3 Jahre 7 Monate her #101579 von Label
Label antwortete auf das Thema: Can't access login page, redirected to "No available surveys" page
Does anyone know if I reinstalled limesurey or upgraded to a newer version it would wipe out the data or surveys I currently have? Thinking that might fix the problem but I really don't want to lose my old survey data.

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3 Jahre 7 Monate her #101587 von Label
Label antwortete auf das Thema: Can't access login page, redirected to "No available surveys" page
In further reviewing the files on my server the files in dir /admin/ the code in both admin.php and index.php have:

// Simple redirect to still have the old /admin URL
header( 'Location: ../index.php/admin' ) ;


Is this correct for these files?

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3 Jahre 7 Monate her #101593 von fransmarcelissen
fransmarcelissen antwortete auf das Thema: Can't access login page, redirected to "No available surveys" page
I would do the following. I suppose your version of limesurvey is not extremely old.
- First make a backup of the whole database (on the server). So you can always recover the data.
- Then install a new installation of limesurvey (this can be a more recent version), with another name, but specify the existing database. All data will be reused. If the new installation runs fine, you can delete the old installation (but be sure existing templates etc are saved).
If the same problem arises: there is a problem with the database or with the server. Install yet another installation, with a new database. If the problem still exists, it is a problem with the server. If the problem is solved, it is a problem with the database (which is not very likely).

Succes!
Frans

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3 Jahre 7 Monate her #101624 von Label
Label antwortete auf das Thema: Can't access login page, redirected to "No available surveys" page
Thank you Frans for your input. I'd like to do this as a last resort. Can anyone explain what the two files in the /admin/ dir are expected to function, my files admin.php and index.php basically have the same code which is:

// Simple redirect to still have the old /admin URL
header( 'Location: ../index.php/admin' ) ;

Is this correct?

Is there any other way that the redirect is being cause by the .htaccess file or these files?

Thx in advance for any answers.

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3 Jahre 7 Monate her #101681 von Label
Label antwortete auf das Thema: Can't access login page, redirected to "No available surveys" page
Well I decided to upgrade to the lastest version of Limesurvey to see if that helped. I was running the wizard for installing/upgrading, I entered in all my existing user/password/DB name and I received the following error message:

Internal Server Error

AdminController cannot find the requested view "/admin/authentication/login".

An internal error occurred while the Web server was processing your request. Please contact the webmaster to report this problem.

Thank you.

www.warpedreporters.com/limesurvey/index...hentication/sa/login


Any thoughts?

Thanks in advance.

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