Urgent Help required - response not being saved to database

Mehr
7 Jahre 6 Monate her #81240 von dougrobb
I have a 27 question survey which appears to work fine. When a respondent completes the questions and submits, they get a thank you page to say the response has been submitted.
When I check the responses in the Control Panel/Dashboard, it says all the responses are 'Incomplete' and NONE of the answers are recorded in the database.
Using Limesurvey 1.92+ Build 120530.

This survey needs to be send to 10,000 people next week so can someone please HELP?

Bitte Anmelden oder Registrieren um der Konversation beizutreten.

LimeSurvey Partners
Mehr
7 Jahre 6 Monate her #81241 von TMSWhite
Does the Show Logic File show any errors?

Are you using a custom template?

Have you reviewed the actual database (e.g. using phpmyadmin) in case it is the control panel that is being misleading?

If you can attach the actual survey, that is the best way for someone to help.

Bitte Anmelden oder Registrieren um der Konversation beizutreten.

Mehr
7 Jahre 6 Monate her #81242 von dougrobb
Thanks for the response.
No syntax errors in Logic File. (I've attached a pdf)
Yes, I've customised the template.
Here is the link to the live survey.
healthyresearch.com.au/survey/index.php?sid=85321&lang=en

I've checked the db using phpmyadmin and all answers are null.
Anhänge:

Bitte Anmelden oder Registrieren um der Konversation beizutreten.

Mehr
7 Jahre 6 Monate her #81243 von dougrobb
Excuse my dumbness, but where can I read the Personal Message you just sent me?

Bitte Anmelden oder Registrieren um der Konversation beizutreten.

Mehr
7 Jahre 5 Monate her #82154 von phatchopolis
Interesting I have the same issue utilizing the latest 1.92 iteration and the 2.00 RC2.

Bitte Anmelden oder Registrieren um der Konversation beizutreten.

Mehr
7 Jahre 5 Monate her #82277 von Mazi
Can you reproduce the problem using the shipped "default" template?

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com
Want to use your survey offline -> www.offlinesurveys.com

Bitte Anmelden oder Registrieren um der Konversation beizutreten.

Mehr
7 Jahre 5 Monate her - 7 Jahre 5 Monate her #82325 von lowprofile
There is a problem with one question

Again, thinking about your relationship with technology, please indicate whether you agree or disagree with the following statements.

it seems to allow multiple selections in a subquestion
Letzte Änderung: 7 Jahre 5 Monate her von lowprofile.

Bitte Anmelden oder Registrieren um der Konversation beizutreten.

Mehr
7 Jahre 5 Monate her #82326 von lowprofile
it also allows me to submit even thou i have not filled out many mandatory questions.

Bitte Anmelden oder Registrieren um der Konversation beizutreten.

Mehr
7 Jahre 5 Monate her #82360 von Mazi
Can you export and attach the survey for testing (after you have tried with using the default template)?

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com
Want to use your survey offline -> www.offlinesurveys.com

Bitte Anmelden oder Registrieren um der Konversation beizutreten.

Jetzt loslegen!

Melden Sie sich jetzt an, und erstellen Sie in wenigen Minuten Ihre erste Umfrage.

Account einrichten

Abonnieren Sie unseren Newsletter

Abonnieren Sie unseren Newsletter für alle Neuigkeiten rund um LimeSurvey
captcha