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Version 3.1.1+180214 issue - get logged out all the time
- ephemeralenergy
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6 years 1 month ago #164248
by ephemeralenergy
Version 3.1.1+180214 issue - get logged out all the time was created by ephemeralenergy
Hi there,
I recently went to update (manually) to 3.1.1 from 2.something. Experienced odd issues with not being able to export survey responses, and getting logged out all the time. Almost after every click in the UI. At least when trying to interact with a survey.
I eventually removed the DB and installation on my server and did a fresh install of v 3.1.1. Can't speak for the issues regarding exporting survey responses, but the issue with getting logged out remains. For example, want to preview a survey. By the time the link in the new tab opens up, I've been logged out in the main tab and can't preview the survey (get the error page about permissions).
Cleared cookies and cache in my web browsers used for testing (Chrome and Safari). Back-end DB is MySQL, running PHP7.
I've done several installations of LimeSurvey over the years, so I don't think I've missed something in the installation process, so this should possibly be submitted to the bug tracker. However, as it's not a subtle issue, I would have thought it would have been picked up beforehand, so there may be something odd going on here for me.
Any ideas?
I recently went to update (manually) to 3.1.1 from 2.something. Experienced odd issues with not being able to export survey responses, and getting logged out all the time. Almost after every click in the UI. At least when trying to interact with a survey.
I eventually removed the DB and installation on my server and did a fresh install of v 3.1.1. Can't speak for the issues regarding exporting survey responses, but the issue with getting logged out remains. For example, want to preview a survey. By the time the link in the new tab opens up, I've been logged out in the main tab and can't preview the survey (get the error page about permissions).
Cleared cookies and cache in my web browsers used for testing (Chrome and Safari). Back-end DB is MySQL, running PHP7.
I've done several installations of LimeSurvey over the years, so I don't think I've missed something in the installation process, so this should possibly be submitted to the bug tracker. However, as it's not a subtle issue, I would have thought it would have been picked up beforehand, so there may be something odd going on here for me.
Any ideas?
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- ollehar
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6 years 1 month ago #164259
by ollehar
Replied by ollehar on topic Version 3.1.1+180214 issue - get logged out all the time
Sounds like a problem with PHP session settings? Can you try update to the latest version of LS, please?
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- ephemeralenergy
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6 years 1 month ago #164261
by ephemeralenergy
Replied by ephemeralenergy on topic Version 3.1.1+180214 issue - get logged out all the time
Sure, but that seems to be the latest release [1]?
Don't see anything more recent under the development releases [2] either?
[1] www.limesurvey.org/stable-release
[2] www.limesurvey.org/development-release
Don't see anything more recent under the development releases [2] either?
[1] www.limesurvey.org/stable-release
[2] www.limesurvey.org/development-release
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- ollehar
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6 years 1 month ago #164263
by ollehar
Replied by ollehar on topic Version 3.1.1+180214 issue - get logged out all the time
No, the latest release is 3.3.1, not 3.1.1.
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- ephemeralenergy
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6 years 1 month ago #164264
by ephemeralenergy
Replied by ephemeralenergy on topic Version 3.1.1+180214 issue - get logged out all the time
Sorry, that was a typo from me! It was 3.3.1+180214 I was using.
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- ephemeralenergy
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6 years 1 month ago #164328
by ephemeralenergy
Replied by ephemeralenergy on topic Version 3.1.1+180214 issue - get logged out all the time
I noticed version 3.4.0 was available, so I've tried a clean install of that.
Still the same issue. Perhaps worth noting that it seems specifically when engaging with a survey. When I have gone into navigating general settings - no trouble..
I create a new survey, give it a title, an end URL and set the date format, I could save it. When I went to "structure" and wanted to "add a new question group", I get booted out. And then after every single operation I try to do it seems.
Still the same issue. Perhaps worth noting that it seems specifically when engaging with a survey. When I have gone into navigating general settings - no trouble..
I create a new survey, give it a title, an end URL and set the date format, I could save it. When I went to "structure" and wanted to "add a new question group", I get booted out. And then after every single operation I try to do it seems.
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- ollehar
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6 years 1 month ago #164330
by ollehar
Replied by ollehar on topic Version 3.1.1+180214 issue - get logged out all the time
Can you submit a bug report, please?
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- ephemeralenergy
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6 years 1 month ago #164331
by ephemeralenergy
Replied by ephemeralenergy on topic Version 3.1.1+180214 issue - get logged out all the time
Aye, I shall
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