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Radio Button Overlaps Array Answer Text

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4 years 9 months ago #185678 by otfglenn
Radio Button Overlaps Array Answer Text was created by otfglenn
Hi. I'm very much a newbie. Using 3.17.4. I have purchased and successfully installed Backy theme. Survey (Array) looks fine on laptop and desktop, but when viewing on iPhone, the radio button overlaps the Array answer text. Image attached. Any advice on how to remedy this?

Thank you,

Glenn

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  • Joffm
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4 years 9 months ago #185679 by Joffm
Replied by Joffm on topic Radio Button Overlaps Array Answer Text

Volunteers are not paid.
Not because they are worthless, but because they are priceless
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  • DenisChenu
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4 years 9 months ago - 4 years 9 months ago #185691 by DenisChenu
Replied by DenisChenu on topic Radio Button Overlaps Array Answer Text
Quickest answer : [strike]update to last LimeSurvey version[/strike] ;)

Oups … still not released !

Ask for a release … at www.limesurvey.org/customer-support if you are a customer …

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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Last edit: 4 years 9 months ago by DenisChenu. Reason: still not released
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4 years 9 months ago #185694 by holch
Replied by holch on topic Radio Button Overlaps Array Answer Text
This is a theme from Survey Consulting, correct?

survey-consulting.com/product/limesurvey-template-backy/

So if the update doesn't resolve it (I don't know if this is a template problem or a problem with Limesurvey itself, seems like Denis knows more...), you should contact the provider of the premium theme.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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4 years 9 months ago #185696 by Joffm
Replied by Joffm on topic Radio Button Overlaps Array Answer Text
Seems to be a general problem.
I reproduced in fruity.
See other post.

Joffm

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4 years 9 months ago #185697 by DenisChenu
Replied by DenisChenu on topic Radio Button Overlaps Array Answer Text

holch wrote: seems like Denis knows more...

Yes,
Think SkelVanilla have issue :)
gitlab.com/SondagesPro/SurveyThemes/skelvanilla/issues/21

Issue reported here : bugs.limesurvey.org/view.php?id=14961
Close as duplicate of bugs.limesurvey.org/view.php?id=14963
Fixed here : github.com/LimeSurvey/LimeSurvey/commit/...8587963dd76d5db09ba5

But maybe still issue with IE.

PS : you can check , but i think SkelVanilla don't have this issue :

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4 years 9 months ago #185712 by otfglenn
Replied by otfglenn on topic Radio Button Overlaps Array Answer Text
The problem occurred both with the Fruity template and Backy which is from Survey Consulting. I have emailed Survey Consulting, but to be fair, I did so early Friday morning EST. They might not have had a chance to respond. Also, since it happened with both Fruity and Backy, it's something more basic.
The following user(s) said Thank You: DenisChenu
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4 years 9 months ago #185713 by otfglenn
Replied by otfglenn on topic Radio Button Overlaps Array Answer Text
Thanks, Denis. Newbie. Not sure what to do with the GitHub code, but willing to try. I've successfully modified code before.

Glenn
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4 years 9 months ago #185717 by jelo
Replied by jelo on topic Radio Button Overlaps Array Answer Text

otfglenn wrote: Thanks, Denis. Newbie. Not sure what to do with the GitHub code, but willing to try. I've successfully modified code before.


There is a fix committed, but no new version was released.
The issue was introduced with 3.17.3 and impacts every survey.
bugs.limesurvey.org/view.php?id=14963

The github link to template-core.css show a possible fix. Replace the lines or replace the file in your LimeSurvey installation. Or comment the bugticket to ask for a release.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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