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rendering question with "grand total" takes (too/very) long
- silverlime
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4 years 11 months ago #182968
by silverlime
rendering question with "grand total" takes (too/very) long was created by silverlime
Dear forum-members and limesurvey-team,
we have a problem with the following question-type
* Array (Texts) and
** show totals row&columns
** show grand total
The rendering of such a question takes several seconds in lime-survey 3.X whereas the same question loads almost instantly in lime-survey 2.x. My guess is, that something has changed in the way the rendering is processed (in qanda_helper.php ?). I would appreciate if anyone had a hint or solution.
We tested it with all versions of limesurvey up to the current. It is also reproducible in the Online demo-version of limesurey. Steps to reproduce:
* create a question as Array (Texts)
* add e.g. 3 columns (X-Scale) an 15 rows (Y-Scale)
* In Question-Settings "Other"
** set "show totals for: Row&columns" and "Show grand total"
** set "only numbers"
Thank you in advance
Axel
we have a problem with the following question-type
* Array (Texts) and
** show totals row&columns
** show grand total
The rendering of such a question takes several seconds in lime-survey 3.X whereas the same question loads almost instantly in lime-survey 2.x. My guess is, that something has changed in the way the rendering is processed (in qanda_helper.php ?). I would appreciate if anyone had a hint or solution.
We tested it with all versions of limesurvey up to the current. It is also reproducible in the Online demo-version of limesurey. Steps to reproduce:
* create a question as Array (Texts)
* add e.g. 3 columns (X-Scale) an 15 rows (Y-Scale)
* In Question-Settings "Other"
** set "show totals for: Row&columns" and "Show grand total"
** set "only numbers"
Thank you in advance
Axel
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- DenisChenu
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4 years 11 months ago #182987
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic rendering question with "grand total" takes (too/very) long
Can you send a sample lss ?
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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- silverlime
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4 years 11 months ago #182997
by silverlime
Replied by silverlime on topic rendering question with "grand total" takes (too/very) long
hi denis,
thank you ! i added the lss-file which i exported from the official online-demo of limesurvey
best regards
axel
thank you ! i added the lss-file which i exported from the official online-demo of limesurvey
best regards
axel
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4 years 11 months ago - 4 years 11 months ago #183000
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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Replied by DenisChenu on topic rendering question with "grand total" takes (too/very) long
I can not compare with 2.73, but when checking don't see real difference between 2.6lts and 3.X
on a 2.6lts
on a 3.X without ajax mode
Same (old) server for the 2
Loading:
But right , seems performance is better when updating for 2.6 than 3.X
Did you try without ajax mode ? I always diable ajax mode (and use a theme without ajax mode).
on a 2.6lts
on a 3.X without ajax mode
Same (old) server for the 2
Loading:
But right , seems performance is better when updating for 2.6 than 3.X
Did you try without ajax mode ? I always diable ajax mode (and use a theme without ajax mode).
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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Last edit: 4 years 11 months ago by DenisChenu.
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- silverlime
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4 years 11 months ago #183003
by silverlime
Replied by silverlime on topic rendering question with "grand total" takes (too/very) long
... thanks !
ajax on/off in template doesn't seem to make a difference. i tested both links (on mac os)
* demonstration.sondages.pro/135149
** safari: about 2 sec.
** firefox: about 2 sec.
* demo.sondages.pro/135149
** safari: about 33 sec. !
** firefox: about 7 sec.
in which browser did you test? can you reproduce the above times on firefox/safari?
best regards
axel
ajax on/off in template doesn't seem to make a difference. i tested both links (on mac os)
* demonstration.sondages.pro/135149
** safari: about 2 sec.
** firefox: about 2 sec.
* demo.sondages.pro/135149
** safari: about 33 sec. !
** firefox: about 7 sec.
in which browser did you test? can you reproduce the above times on firefox/safari?
best regards
axel
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- DenisChenu
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4 years 11 months ago - 4 years 11 months ago #183018
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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Replied by DenisChenu on topic rendering question with "grand total" takes (too/very) long
On firefox … don't have such difference … I check with reload current page…
Maybe some difference due to server too …
But right : if you can report (with your own server please) it can be great.
PS : i don't have a Safari box : since safari is not Free …
Maybe some difference due to server too …
But right : if you can report (with your own server please) it can be great.
PS : i don't have a Safari box : since safari is not Free …
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Last edit: 4 years 11 months ago by DenisChenu.
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4 years 11 months ago #183019
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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Replied by DenisChenu on topic rendering question with "grand total" takes (too/very) long
PS : ifg you can send a video with Safari : it's best
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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- silverlime
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4 years 11 months ago #183021
by silverlime
Replied by silverlime on topic rendering question with "grand total" takes (too/very) long
can't upload mov-file > would you mind to send me your mailaddress?
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- holch
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4 years 11 months ago #183023
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic rendering question with "grand total" takes (too/very) long
How about uploading to something like Dropbox and send the link here? No one really wants videos via email.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
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- jelo
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4 years 11 months ago #183026
by jelo
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic rendering question with "grand total" takes (too/very) long
This issue is not server related. It's not network related. It's browser related.
It took 32.34 s in Chrome Version 73.0.3683.103 (Official Build) (32-bit)
The long delay is mostly caused by a lot of forced reflows.
You might find delays in array filtering / ranking filtering too.
It took 32.34 s in Chrome Version 73.0.3683.103 (Official Build) (32-bit)
The long delay is mostly caused by a lot of forced reflows.
You might find delays in array filtering / ranking filtering too.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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- silverlime
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4 years 11 months ago - 4 years 11 months ago #183027
by silverlime
Replied by silverlime on topic rendering question with "grand total" takes (too/very) long
o.k. here the - unspectacular - video (shows firefox)
cryptstore-cluster01.hornetdrive.com/pri...3UDZ2FQ/IMG_0346.MOV
cryptstore-cluster01.hornetdrive.com/pri...3UDZ2FQ/IMG_0346.MOV
Last edit: 4 years 11 months ago by silverlime.
The following user(s) said Thank You: DenisChenu
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4 years 11 months ago - 4 years 11 months ago #183050
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic rendering question with "grand total" takes (too/very) long
Like i say : for reporting an issue
1. Use your own server (or the your limesurvey GMBH account server)
2. Use an included theme (the default or vanilla)
3. If you can use a video recorder : obsproject.com/ for example BUT developper tool can be sufficient
4. If you can use a 2.73 version
5. Make a survey without grandtotal and same screenshot or screenrecorder
But most important (even if you can do none of the previous part) : www.limesurvey.org/community/bug-tracker
1. Use your own server (or the your limesurvey GMBH account server)
2. Use an included theme (the default or vanilla)
3. If you can use a video recorder : obsproject.com/ for example BUT developper tool can be sufficient
4. If you can use a 2.73 version
5. Make a survey without grandtotal and same screenshot or screenrecorder
But most important (even if you can do none of the previous part) : www.limesurvey.org/community/bug-tracker
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Last edit: 4 years 11 months ago by DenisChenu.
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