- Posts: 2
- Thank you received: 0
Welcome to the LimeSurvey Community Forum
Ask the community, share ideas, and connect with other LimeSurvey users!
question group starting halfway down page (mobile)
- lucasdbaker
- Topic Author
- Offline
- New Member
Less
More
5 years 2 months ago - 5 years 2 months ago #179078
by lucasdbaker
question group starting halfway down page (mobile) was created by lucasdbaker
Hello,
I am a new user on LimeSurvey struggling with my survey presentation on mobile devices using vanilla theme. When taking my survey some of the question groups appear on the mobile device already halfway down the question group or even start the user at the bottom of the question group. This means you must scroll up to the top of the page to answer the questions. Then, when the user clicks 'next' to move to the next question group it repeats the same issue. I'm not sure where to begin to look to fix the problem. Thanks for any leads!
I am a new user on LimeSurvey struggling with my survey presentation on mobile devices using vanilla theme. When taking my survey some of the question groups appear on the mobile device already halfway down the question group or even start the user at the bottom of the question group. This means you must scroll up to the top of the page to answer the questions. Then, when the user clicks 'next' to move to the next question group it repeats the same issue. I'm not sure where to begin to look to fix the problem. Thanks for any leads!
Last edit: 5 years 2 months ago by lucasdbaker.
The topic has been locked.
- tpartner
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 10630
- Thank you received: 3696
5 years 2 months ago #179149
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic question group starting halfway down page (mobile)
Try disabling AJAX in the survey theme options.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
The topic has been locked.
- lucasdbaker
- Topic Author
- Offline
- New Member
Less
More
- Posts: 2
- Thank you received: 0
5 years 2 months ago #179154
by lucasdbaker
Replied by lucasdbaker on topic question group starting halfway down page (mobile)
Thank you for the suggestion. I gave it a try. The problem still persists but I do not think it will be an issue:
I think the issue was the speed of moving to the next question group. When taken as a participant would, each question group begins as at the top of the screen as you would expect. When I was clicking through each screen rapidly the issue is still occuring. So, for practical use I don't think it will be a problem.
I think the issue was the speed of moving to the next question group. When taken as a participant would, each question group begins as at the top of the screen as you would expect. When I was clicking through each screen rapidly the issue is still occuring. So, for practical use I don't think it will be a problem.
The topic has been locked.