Hi!

I habe tried to find a solution to my problems now for several hours but I seem to be stuck...

I want to include an image into my question help text. But whenever I start the survey and get to the question, there is no picture (it appears and disappears immeditaley).

What I did:
In the question.pstpl file I changed

• {if(!is_empty(trim(strip_tags(QUESTIONHELP))),"<div class='survey-question-help'>"+QUESTIONHELP+"</div>","")}
  
• into: <div class='survey-question-help'>{QUESTIONHELP}</div>

This did not help at all.

I then deleted the class 'survey-question-help'. That did the trick but then the css is messed up a little.

I concluded that there must be another tag stripper somewhere. But where?!

Any ideas, suggestions and help is very much appreciated.

I am using Version 2.05+ Build 140320 of LimeSurvey.

Thank you very much!

You have to deactivate the XSS Filter on your LS installation. I don't have such an old version (more than 4 years, you should really update), so I can't tell you the path.

But should be in General settings for the installation under "Security" or something.

Thank you for the quick reply!

I don't have access to the Security Settings but I will contact our server administrator. And about the update, same reason here.

If there is any other idea/possibility on how to fix this, I'd be happy if you let me know.

Let me think: If you use the WYSIWYG-Editor, it should allow you insert images. Not sure though.

I can insert them in the editor, they are just not displayed.

Well, then it probably doesn't work that way either.

I never use the editor and I have the XSS-Filter switched off, so I generally don't have to think about those problems.

But wait: "it appears and disappears immeditaley"

This sounds strange. If the problem would be the XSS filter, than the code should be filtered already. Can you provide a link to your survey? Does the image tag appear in the source code?

The image tag is still in the source code on the page. That is strange, yes.

The survey is closed to public so I am afraid I cannot supply a link.

I just tested the survey while JS deactivated. Then the picture shows up.

Any idea how I can find out which JS does this?

I have no idea. But at least you know that the problem is NOT the XSS filter, because otherwise the image tag should not appear.

Have you tested this with a different computer? Where are you hosting the image? Do you run some kind of ad blocker?

But that was a good hint!

I found the function in the template.js:

// Remove help-image for the DOM because we don't use it
$('.survey-question-help').each(function(){
$(this).find('img').detach();
});

The assumption that "we" don't use help-images is a little odd, though...

I removed the part and now it works!

Thank you very much for your help!

Can you write a bug report? Just because the developer of the them did not want to show a specific image, others (like you) might want to show images there. They should just not include the image, then they don't need to do this.

I don't think there is any point in submitting a bug report for a custom template in 2.05.

It was well intended.

But I just tested using pictures in help texts with the newest release. This problem does not occur anymore.