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Bounce email under General Setting
- letty
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7 years 7 months ago #141911
by letty
Bounce email under General Setting was created by letty
May I ask what is the bounce email under "General setting" ? Is this the email address where bounced emails will be sent to ?
If i do not use limesurvey to blast survey invitation, I could ignore this field, right?
Thanks in advance!!
If i do not use limesurvey to blast survey invitation, I could ignore this field, right?
Thanks in advance!!
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- holch
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7 years 6 months ago #142256
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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Replied by holch on topic Bounce email under General Setting
The bounce email is important if you want to automate the bounced email processing via Limesurvey.
So if you would send out emails via Limesurvey and they bounce, Limesurvey can automatically recognize this and work with this information. If you send your emails with another tool, this most probably will not give you any advantage and you could ignore it. Let's see if someone elese who uses the email feature more has some further information.
So if you would send out emails via Limesurvey and they bounce, Limesurvey can automatically recognize this and work with this information. If you send your emails with another tool, this most probably will not give you any advantage and you could ignore it. Let's see if someone elese who uses the email feature more has some further information.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
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- jelo
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7 years 6 months ago #142258
by jelo
When sending via sendmail/phpmail over the webserver, the bounces would mostly come back to a system administrator account, instead of the From address. I recommend to set the bounce address to the From address, if you don't have an dedicated bounce emailaddress.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Bounce email under General Setting
The bounce mailaddress is very often needed, when using the sendmail/phpmail method (better choose SMTP!).holch wrote: If you send your emails with another tool, this most probably will not give you any advantage and you could ignore it.
When sending via sendmail/phpmail over the webserver, the bounces would mostly come back to a system administrator account, instead of the From address. I recommend to set the bounce address to the From address, if you don't have an dedicated bounce emailaddress.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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- LouisGac
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7 years 6 months ago #142269
by LouisGac
Replied by LouisGac on topic Bounce email under General Setting
Just for reference, here the code:
github.com/LimeSurvey/LimeSurvey/blob/ma.../tokens.php#L69-L272
github.com/LimeSurvey/LimeSurvey/blob/ma.../tokens.php#L69-L272
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- achstil
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5 years 4 months ago #177531
by achstil
Replied by achstil on topic Bounce email under General Setting
When using an external SMTP server, the bounce information must be handled outside of limesurvey? So if I use and external smtp server I must manually update the tokens tabel with bounce information? Is that correct?
Sincerely
Sincerely
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- holch
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5 years 4 months ago #177532
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Bounce email under General Setting
No. You need an email account that received the return messages and Limesurvey needs access to this email account.
So you need an IMAP or POP3 account to receive the bounce emails:
manual.limesurvey.org/Email_bounce_tracking_system
So you need an IMAP or POP3 account to receive the bounce emails:
manual.limesurvey.org/Email_bounce_tracking_system
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The following user(s) said Thank You: achstil
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