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Display on smartphone

  • brussell
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7 years 7 months ago #141496 by brussell
Display on smartphone was created by brussell
Hi there,
I am using LimeSurvey 2.50+ and have a survey that is already active. I have had feedback from participants that the information is not displaying properly when they use it on their phones, and they are unable to scroll horizontally to access the information that doesn't fit on the page.
The survey ID is 715376 and the problem occurs in the 5th question set, question VA1 and all subsequent questions with the same structure.
Can anyone help me avoid this in future or adjust this with the survey still active?
Thanks!
Beth
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7 years 7 months ago - 7 years 7 months ago #141499 by jelo
Replied by jelo on topic Display on smartphone
Where is that survey hosted? Unfortunately the survey id is not providing any information about your survey or issue.
Do you host with limeservice.com? They have a helpdesk:
Lime Service Helpdesk

You may post a link to your survey or a screenshot with the issue.
The issue may be solved with an update or a different template.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Last edit: 7 years 7 months ago by jelo.
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  • LouisGac
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7 years 7 months ago #141514 by LouisGac
Replied by LouisGac on topic Display on smartphone
are you using a custom template or default ones?

If it's default ones, you should update to latest version.
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