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Other is not in the list

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8 years 1 month ago #131540 by StCripps
Other is not in the list was created by StCripps
Hi. Someone in the German forum has also posted this, but difficult to me to follow so I apologise for posting again.

When I try to set Option 'Other': to on and hit save, I get a small error message under the button "Other is not in the list."



I am using a List (dropdown) question with 21 answer options. I tried adding an extra list item 'Other' or 'Other:' but still get the same error. Everything is in the language English. I was using 2.5 build 160213 and have used ComfortUpdate this morning to build 160215 but still have the same problem. It will not let me save or save and close while the error is there. If I preview the question I only see the drop down list and don't have an 'other' text box.

I also tried this with the following options:

Question type: List (radio) / Multiple choice / Multiple choice with comments / New list radio
Mandatory: ON / OFF
'Other:' comment mandatory: Yes / No

Every combination has the same error and I cannot save.

Thanks
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8 years 1 month ago #131546 by holch
Replied by holch on topic Other is not in the list
yes, this problem also appeared in the German forum.

I have tested this on my own installation and it works fine. So there seems to be a problem that only appears in specific constallations. We will need to find out what your case and the other case have in common (and my case doesn't), so we can determine what is happening.

What is your server environment? OS, webserver, database, etc.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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8 years 1 month ago #131547 by ollehar
Replied by ollehar on topic Other is not in the list
Should be fixed yesterday. Please upgrade.
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8 years 1 month ago #131552 by StCripps
Replied by StCripps on topic Other is not in the list
Hi. I did the ComfortUpdate this morning to 160215. Is there a later build? ComfortUpdate reports being up to date.
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8 years 1 month ago #131554 by ollehar
Replied by ollehar on topic Other is not in the list
No, that's the latest.
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8 years 1 month ago #131559 by ollehar
Replied by ollehar on topic Other is not in the list
Another fix was needed. Please update when the next release is out (tomorrow, I would guess).
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8 years 1 month ago #131564 by StCripps
Replied by StCripps on topic Other is not in the list
Here are some specs for you:

Database: MySQL 5.1
Server: Linux
Web: Apache
PHP: Version 5.4.45

Hosting is 1and1. I cannot find exact details of Linux and Apache version but these are the main details. If it helps with your diagnosis I can send you a link to the phpinfo output for the server.

Thanks.
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8 years 1 month ago #131573 by scumpyjoe
Replied by scumpyjoe on topic Other is not in the list
Hello, I'm the one who posted the problem in the german forum.
I will post in the english forum now, to solve the problem together.

I tried the latest release Version 2.50+ Build 160215, problem still is there.
I also tried the LimeSurvey local XAMPP release. On my local PC I've got the same problem.

It doesn't matter which browser has been used (Firefox, Chrome IE).
The problem is not only on a single or special type of question. the problem appears on every question, which has got the option "other".

So it seems we have to wait for a new fixed release.
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8 years 1 month ago - 8 years 1 month ago #131574 by Peyu
Replied by Peyu on topic Other is not in the list
Hi,
I have also the same problem. It appears with version 2.50+, it was not the case with 2.5RC6.

A dirty workaround of this bug is to set the "other" option to "no", save the question, then go to the database and put a "Y" instead of "N" in the column "other" in table "questions" on the corresponding line (qid = qid of the question)
Last edit: 8 years 1 month ago by Peyu. Reason: adding a workaround.
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8 years 1 month ago #131593 by ollehar
Replied by ollehar on topic Other is not in the list
Please update to release 160215. It should be fixed.
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8 years 1 month ago #131612 by Peyu
Replied by Peyu on topic Other is not in the list
In my case, I already have the latest version available to download. my version.php is :
Code:
$config['versionnumber'] = "2.50+";
$config['dbversionnumber'] = 256;
$config['buildnumber'] = '160215';
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8 years 1 month ago #131613 by ollehar
Replied by ollehar on topic Other is not in the list
And your problem remains? Did you clear the browser cache?
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