Hello,

Limesurvey uses the survey administrator e-mail as the "From" field of e-mails being sent.
This causes problems: at best emails are handled as spams/phishing, and for some e-mail domains, they are simply not delivered at all.

As we understand, we haven't found a global settings parameter to replace the survey administrator e-mail in the "From" field with a unique trusted e-mail address.

For information and as a work around, the following "brute-force trick" does the job.

1. edit file application/third_party/phpmailer/src/PHPMailer.php
2. look for function setFrom
3. comment out lines
   $this->From = $address;
   $this->FromName = $name;
   if ($auto) {
   if (empty($this->Sender)) {
   $this->Sender = $address;
   }
   }
4. replace them with
   $this->From = 'your.email@your.domain';
   $this->FromName = 'Your Name';
   $this->Sender = 'your.email@your.domain';
   using the email and name which will be trusted when sending e-mail

Clearly, this is a missing feature in Limesurvey to be able to specify globally the From and FromName fields.

Best,

alex

alexandrelefebvre wrote: Clearly, this is a missing feature in Limesurvey to be able to specify globally the From and FromName fields.

Submitting or supporting a feature request will help to informa the developers about the missing feature.

www.limesurvey.org/community/feature-requests

Thanks jelo.

I've just submitted the feature request.

Best.

My answer on this feature (personnal opinion)
bugs.limesurvey.org/view.php?id=15282

1. Admin email can be edited on the survey settings
2. This can be «easily» done using a plugin using beforeTokenEmail
3. There are already a core plugin in core of LS4 (next version): mailSenderToFrom