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Can I connect to the Mysql Database to download completed surveys?

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7 years 1 month ago #148971 by ne00
Hi all,

Firstly a huge thank you for limesurvey and offline surveys. They are both quite brilliant.

I am new to this, I have setup a hosted account on limesurvey.org and a survey which is live. I want to be able to connect to the hosted mysql database and download the survey responses.

1. Can I do this with the hosted account?
2. How do I go about this?

Many thanks in advance

Neo
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7 years 1 month ago #148974 by jelo

ne00 wrote: 1. Can I do this with the hosted account?

Please log into your profile/account and open a support ticket via www.limesurvey.org/support

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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  • holch
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7 years 1 month ago #149043 by holch
As Jelo said. For things like connecting to the database directly, you will need to check with the service provider that is providing the hosted version of LS. The forum can not know how their installation is setup and what they allow you to do and what not. However, why would you want to connect to the MySQL-Database to download results? Why not just download via CSV? Mabe the API is a solution for you but this you also need to clarify with the provider, as we don't know the configuration and rights you have.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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