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Receive Email Notification from URL survey not token
- paki
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7 years 10 months ago #136855
by paki
Receive Email Notification from URL survey not token was created by paki
On a URL based survey (not email token one), I entered the correct email address for both the Admin Email and the "Send basic admin notification email to:" and "Send detail admin notification email to:". Then I added the SMTP server info on the Global Settings->Email Settings, including selecting "SMTP Debug mode= Always" to make sure that I can troubleshoot any email issues.
No email are send out and no SMTP debug info generated. Tried to use the PHPmailer instead, same thing. No emails.
Is that feature supported in the URL surveys?
The install is the latest build: 2.5 build160526
No email are send out and no SMTP debug info generated. Tried to use the PHPmailer instead, same thing. No emails.
Is that feature supported in the URL surveys?
The install is the latest build: 2.5 build160526
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- DenisChenu
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7 years 10 months ago #136868
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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Replied by DenisChenu on topic Receive Email Notification from URL survey not token
Hi,
The debug mail system show info when yuou send mail with admin token GUI : just do a test here.
The debug mail system show info when yuou send mail with admin token GUI : just do a test here.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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7 years 10 months ago #136927
by paki
Replied by paki on topic Receive Email Notification from URL survey not token
Thanks for the suggestion, but unfortunately that it not what we are trying to do.
Using the PHPmailer with tokens works, but we are trying to have a public URL survey, where the admin of the survey is notified after each new completed submission, either in summery or preferably in detail.
IF the only way to get notifications is for the survey to be a token-based one, is there a way to have a token AND leave it as an open URL? Right now it converts it to a close one, if the token is activated.
Using the PHPmailer with tokens works, but we are trying to have a public URL survey, where the admin of the survey is notified after each new completed submission, either in summery or preferably in detail.
IF the only way to get notifications is for the survey to be a token-based one, is there a way to have a token AND leave it as an open URL? Right now it converts it to a close one, if the token is activated.
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7 years 10 months ago #136929
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Receive Email Notification from URL survey not token
It's to test if your email system work or not
You use a fixed email in admin notification ?
You use a fixed email in admin notification ?
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- paki
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7 years 10 months ago #136930
by paki
Replied by paki on topic Receive Email Notification from URL survey not token
The email system is working with the token. We receive the submitter's response and the admin notifications. The admin email is a fixed email.
But when it's a public URL survey (token not enabled), there doesn't seem to be any notifications send out when the visitor hits Submit.
Is the email notification functionality available only for token-based surveys, not public ones?
But when it's a public URL survey (token not enabled), there doesn't seem to be any notifications send out when the visitor hits Submit.
Is the email notification functionality available only for token-based surveys, not public ones?
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- DenisChenu
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7 years 10 months ago #136931
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Receive Email Notification from URL survey not token
No,
Admin email notification must work with or withoyt token (it was the case in 2.06) maybe a bug in 2.50 : you have the lmast version : you can make a bug report .
Denis
Admin email notification must work with or withoyt token (it was the case in 2.06) maybe a bug in 2.50 : you have the lmast version : you can make a bug report .
Denis
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- paki
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7 years 10 months ago #136932
by paki
Replied by paki on topic Receive Email Notification from URL survey not token
Thanks for the quick reply Dennis.
I will test a brand new simple public URL survey from scratch (no tokens) and see if the latest upgrade 160526 resolves it. If not, I will submit a bug report.
I will test a brand new simple public URL survey from scratch (no tokens) and see if the latest upgrade 160526 resolves it. If not, I will submit a bug report.
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7 years 10 months ago #136933
by paki
Replied by paki on topic Receive Email Notification from URL survey not token
It worked on a brand new public URL survey
Looks like it was fixed in the latest release. I will recreate the surveys.
Thanks for your help.
-paki
Looks like it was fixed in the latest release. I will recreate the surveys.
Thanks for your help.
-paki
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