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Can't send invitations of participation
- Andre Renata
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5 years 1 month ago - 5 years 1 month ago #181585
by Andre Renata
Can't send invitations of participation was created by Andre Renata
Please, help!
My SMTP server isn't authenticating... can't send the invitation messages to the csv list addressees.
Version 1.92+ Build 120919
My SMTP server isn't authenticating... can't send the invitation messages to the csv list addressees.
Version 1.92+ Build 120919
Last edit: 5 years 1 month ago by Andre Renata.
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- holch
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5 years 1 month ago #181603
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Can't send invitations of participation
Well, this is very little information to work with.
Has it worked before with this SMTP server?
Use the same details to set up an account in a Email-Client like thunderbird or something and see what happens. This way we can make sure that there is nothing wrong with your SMTP server, rather than with Limesurvey.
But then, you are using an ancient version of Limesurvey. If this is really a Limesurvey-Problem, there won't be any fixes for your version. You should seriously think about upgrading to the newest version. Yours is more than 6 years old, which is really, really old for a webapplication. It hasn't received any updates or bug fixes for quite a while. Not a good idea to collect data with such an outdated software.
Has it worked before with this SMTP server?
Use the same details to set up an account in a Email-Client like thunderbird or something and see what happens. This way we can make sure that there is nothing wrong with your SMTP server, rather than with Limesurvey.
But then, you are using an ancient version of Limesurvey. If this is really a Limesurvey-Problem, there won't be any fixes for your version. You should seriously think about upgrading to the newest version. Yours is more than 6 years old, which is really, really old for a webapplication. It hasn't received any updates or bug fixes for quite a while. Not a good idea to collect data with such an outdated software.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The following user(s) said Thank You: DenisChenu
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- cdorin
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5 years 1 month ago #181698
by cdorin
Manual: manual.limesurvey.org/LimeSurvey_Manual
Bugs tracker: bugs.limesurvey.org/my_view_page.php
If you self-host and need help, contact one of our partners: limesurvey.com
Please do not contact me via PM - thank you.
Replied by cdorin on topic Can't send invitations of participation
As holch underlined above, your version is way too old. I am too young to be able to guide you through what you have to do to make it work .
We updated the manual about the necessary SMTP settings:
- manual.limesurvey.org/Email_bounce_tracking_system
- manual.limesurvey.org/Survey_participant...ations_.26_reminders
- manual.limesurvey.org/Global_settings#Bounce_settings
If you update your installation, make sure to read the above manual sections.
We updated the manual about the necessary SMTP settings:
- manual.limesurvey.org/Email_bounce_tracking_system
- manual.limesurvey.org/Survey_participant...ations_.26_reminders
- manual.limesurvey.org/Global_settings#Bounce_settings
If you update your installation, make sure to read the above manual sections.
Manual: manual.limesurvey.org/LimeSurvey_Manual
Bugs tracker: bugs.limesurvey.org/my_view_page.php
If you self-host and need help, contact one of our partners: limesurvey.com
Please do not contact me via PM - thank you.
The topic has been locked.