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Unavailable text boxes
- aaowa
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6 years 4 weeks ago #165659
by aaowa
Unavailable text boxes was created by aaowa
Hi first time user of Lime and I think its great. I was working away and everything was fine then when I went to add a question I found the text boxes were not here and I couldn’t add anything to them (See pic).
Sorry if I’m being stupid but everything was working now I can’t add details of the type of question. The screen your seeing is a question I’ve added and gone back into to edit to add the question but I cant.
Thanks for any help Jonathan
Sorry if I’m being stupid but everything was working now I can’t add details of the type of question. The screen your seeing is a question I’ve added and gone back into to edit to add the question but I cant.
Thanks for any help Jonathan
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- Joffm
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6 years 4 weeks ago - 6 years 4 weeks ago #165698
by Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Replied by Joffm on topic Unavailable text boxes
Hi, Jonathan,
usually the first question: which version of LS? (You find it in the lower right corner of the GUI.)
In version 3.x click on it to get a detailled list of your environment.
The only thing that I saw was a slight delay (1sec) before the embedded HTML editor appeared.
Regards
Joffm
P.S. Just now I saw in the changelog of version 3.5.4. this:
usually the first question: which version of LS? (You find it in the lower right corner of the GUI.)
In version 3.x click on it to get a detailled list of your environment.
The only thing that I saw was a slight delay (1sec) before the embedded HTML editor appeared.
Regards
Joffm
P.S. Just now I saw in the changelog of version 3.5.4. this:
Does this explain your problem?-Fixed issue: Ckeditor not showing on IE (kw-pr)
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Last edit: 6 years 4 weeks ago by Joffm.
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- aaowa
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6 years 4 weeks ago #165737
by aaowa
Replied by aaowa on topic Unavailable text boxes
That might be the problem as Its version 3.4.4+180305 as the boxes just dont appear at all and never load. I will try updating and get back to you...
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- Fhainer
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5 years 9 months ago - 5 years 9 months ago #171032
by Fhainer
Replied by Fhainer on topic Unavailable text boxes
I have the same problem... Did you find a solution?
Using Version 3.13.2+180709
thanks
Sebastian
Using Version 3.13.2+180709
thanks
Sebastian
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Last edit: 5 years 9 months ago by Fhainer. Reason: added picture
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- LouisGac
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5 years 9 months ago #171065
by LouisGac
Replied by LouisGac on topic Unavailable text boxes
which browser are you using Fhainer?
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- Fhainer
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5 years 9 months ago #171084
by Fhainer
Replied by Fhainer on topic Unavailable text boxes
I tested Firefox, Chrome and Edge on different computers.... All the same
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- Fhainer
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5 years 9 months ago - 5 years 9 months ago #171132
by Fhainer
Replied by Fhainer on topic Unavailable text boxes
I did a second test installation just to be sure, also the same problem... I can see the boxes appear for a very short moment, then they disappaer.
Maybe its cause its running it on a windows server (with plesk)?
Maybe its cause its running it on a windows server (with plesk)?
Last edit: 5 years 9 months ago by Fhainer.
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- LaDina
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5 years 5 months ago #176106
by LaDina
Replied by LaDina on topic Unavailable text boxes
Did you manage to solve the problem? I have the same problems using Version 3.15.1+181017.
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- holch
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5 years 5 months ago #176111
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Unavailable text boxes
Known problem. Deactivate the WYSIWYG editor or set it as Popup and it will work.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
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- Fhainer
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5 years 1 month ago - 5 years 1 month ago #181888
by Fhainer
Replied by Fhainer on topic Unavailable text boxes
Finaly i found a solution, but i dont know why it works...
First thing, ckeditor wasnt in the thirdparty location, so i had to put it manualy. At this point it still doenst work, but if i set debug-mode to 1 suddenly the editor starts to work. Someone has an explanation for this behavior?
First thing, ckeditor wasnt in the thirdparty location, so i had to put it manualy. At this point it still doenst work, but if i set debug-mode to 1 suddenly the editor starts to work. Someone has an explanation for this behavior?
Last edit: 5 years 1 month ago by Fhainer.
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- DenisChenu
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5 years 1 month ago #181902
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Unavailable text boxes
With debug at 1 : it don't use asset manager (if i remind).
Maybe something related here ?
Maybe something related here ?
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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