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The notification email does not work

  • zipmagic2008
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4 years 7 months ago #188176 by zipmagic2008
The notification email does not work was created by zipmagic2008
I set the Email method as "PHP" in Global Settings, and I only received 1 Response submission mail while I had submitted at least 5 response. Then I changed the Email method as "SMTP" and fill all the blanks, but this time it didn't work at all.

How can I find out what is wrong? I can't find a log.
And I also suggest to add a test email issues in the Email Settings Page.
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4 years 7 months ago #188177 by zipmagic2008
Replied by zipmagic2008 on topic The notification email does not work
ps: my LimeSurvey version is 3.17.8-190722, sugarhosts virtual host with php 7.2
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  • tpartner
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4 years 7 months ago #188180 by tpartner
Replied by tpartner on topic The notification email does not work
I cannot speak to your SMTP settings but if PHP mail worked once it should work for all subsequent submissions assuming the address is correct ant the mails were not caught by spam filters.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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  • zipmagic2008
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4 years 7 months ago #188181 by zipmagic2008
Replied by zipmagic2008 on topic The notification email does not work
The notification email uses the same email address.
I had checked my email server, there was not any mail filted as spam.
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4 years 7 months ago #188182 by zipmagic2008
Replied by zipmagic2008 on topic The notification email does not work
Any way, Thank you for your reply.
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