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No admin email notifications
- reno123
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6 years 2 months ago #163095
by reno123
No admin email notifications was created by reno123
Hi,
I know that this subject looks simply, but I ensure all that before put this post I spend some time for searching solution...
I use ver. 3.0.4+180116
I manage to configure email sending (I recive email after create new user)
BUT
I do not recive emails after survey is submit.
Does this feature is enabled by default (I do not see any setting about this) ?
I know that this subject looks simply, but I ensure all that before put this post I spend some time for searching solution...
I use ver. 3.0.4+180116
I manage to configure email sending (I recive email after create new user)
BUT
I do not recive emails after survey is submit.
Does this feature is enabled by default (I do not see any setting about this) ?
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- tpartner
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- LimeSurvey Community Team
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6 years 2 months ago - 6 years 2 months ago #163096
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic No admin email notifications
Please refer to the manual - "Send basic admin notification email to and Send detailed admin notification email to" -
manual.limesurvey.org/Data_management
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Last edit: 6 years 2 months ago by tpartner.
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- LouisGac
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6 years 2 months ago #163114
by LouisGac
Replied by LouisGac on topic No admin email notifications
I bet on a server configuration problem.
Configuring mail server become harder and harder today (DKIM, spf, DMARC, black list server IPs, etc)
Configuring mail server become harder and harder today (DKIM, spf, DMARC, black list server IPs, etc)
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- tpartner
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6 years 2 months ago #163118
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic No admin email notifications
I doubt it's a server problem if new admin emails are sent successfuly.
I suspect no email addresse(s) in the survey setting(s).
I suspect no email addresse(s) in the survey setting(s).
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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- LouisGac
- Visitor
6 years 2 months ago #163121
by LouisGac
Replied by LouisGac on topic No admin email notifications
Oh yes you're right
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- reno123
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6 years 2 months ago #163145
by reno123
Replied by reno123 on topic No admin email notifications
In my case, it was themplate.
I was using bootswatch" themplate, I just change it to oryginal default ("friuty") and it starts work.
BTW. The "bootswatch" themplate do not starts in Edge browser.
I was using bootswatch" themplate, I just change it to oryginal default ("friuty") and it starts work.
BTW. The "bootswatch" themplate do not starts in Edge browser.
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- LouisGac
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6 years 2 months ago #163154
by LouisGac
Replied by LouisGac on topic No admin email notifications
well there is no relation at all between survey themes and emailing so it sounds very strange...
btw, you should update to 3.1.x
btw, you should update to 3.1.x
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- Ainfinity
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6 years 1 month ago #165141
by Ainfinity
Replied by Ainfinity on topic No admin email notifications
I am a newbie and I just set up a new server .In configuration > User > Manage survey administrators When I create a new user , an email notification was not working .I search on the forum and found your post .
Could you please advise where to configure it ?
Could you please advise where to configure it ?
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- ebisit
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5 years 2 months ago #180387
by ebisit
Replied by ebisit on topic No admin email notifications
Hi guys, sorry for digging old post but I am having same problem
Running LimeSurvey ver 3.15.1+
I can receive email from
- Create user
- Group Mail test
But I do not receive email
- after survey submitted.
"Send basic admin notification email to and Send detailed admin notification email to" is configed, tested with different email addresses, all failed, including addresses which receive notification from group mail and new account test.
Tried different themes too, in case if you ask...
OK, I have an update on this ...
I created a (new) dummy survey with 1 question, same email address, received notification after survey submitted.
Try again with the old one, still not receiving any notification. The global email settings as well as the basic/detailed admin notification settings were edited AFTER the survey was activated, so I am not sure if this is the cause of the problem.
Regards,
Gary
Running LimeSurvey ver 3.15.1+
I can receive email from
- Create user
- Group Mail test
But I do not receive email
- after survey submitted.
"Send basic admin notification email to and Send detailed admin notification email to" is configed, tested with different email addresses, all failed, including addresses which receive notification from group mail and new account test.
Tried different themes too, in case if you ask...
OK, I have an update on this ...
I created a (new) dummy survey with 1 question, same email address, received notification after survey submitted.
Try again with the old one, still not receiving any notification. The global email settings as well as the basic/detailed admin notification settings were edited AFTER the survey was activated, so I am not sure if this is the cause of the problem.
Regards,
Gary
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- jelo
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5 years 2 months ago #180389
by jelo
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic No admin email notifications
You might be able to fix it in your old survey as well. Just copy the old survey. And check if the notification is working. If not, clear the field and save. Then enter the email-address again.
Looks like bug which might be already fixed in newer versions.
Looks like bug which might be already fixed in newer versions.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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