Can't copy or import surveys that include quotas - Internal Server Error

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3 years 6 months ago #108208 by Crusty01
Crusty01 created the topic: Can't copy or import surveys that include quotas - Internal Server Error
Our IT department just recently updated our jumpbox installation of LimeSurvey and our main technician has just left for 6 weeks leave and I really need some help with this.

We never had this problem with 1.9, it has only started when we updated to Version 2.05+ Build 140217.

I can export/import and copy surveys that don't have quotas, but when I try to import or copy anything with a quota, I receive the following error...

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Internal Server Error

CDbCommand failed to execute the SQL statement: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '834993-36534-3664-1' for key 'sid'

An internal error occurred while the Web server was processing your request. Please contact the webmaster to report this problem.

Thank you.

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Could somebody please point me in the right direction to fix this or provide a workaround?

Oh, and one other question, is there any reason why quota tables can't be exported/imported in LimeSurvey?

Cheers,

Trevor

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