Can not follow installation guideline is there an English installation video

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3 years 3 months ago #105408 by limetaking
limetaking created the topic: Can not follow installation guideline is there an English installation video
Hi there, this is my first posting and i am new to limesurvey.

I just can not get my head around the instruction for installation.

does anyone know where i can find a instillation video in English, so far can only for Duch and German.

I have up loading limeservey to root directory but stuck after that.

I jushost is where my site is stored and i am using joomla 3.2

by the way does justhost give you the facility to just upload the programme like an extention?

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3 years 3 months ago #105409 by holch
holch replied the topic: Can not follow installation guideline is there an English installation video
Hmmm, usually the installation is quite simple, especially when you already know how to install other web applications.

Where are you stuck?

In reality you just need to check if your server matches the requirements and if this is the case upload all files on your server.

Then you navigate to the place where the files are uploaded to. If you don't put it into a subfolder, but directly in the root it could be that you run into trouble with Joomla.

From there on the installation process should start and you just follow the steps, fairly straight forward.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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3 years 3 months ago - 3 years 3 months ago #105415 by limetaking
limetaking replied the topic: Can not follow installation guideline is there an English installation video
Hi There thanks for getting back to me.

I. I have uploaded limesurvey to in binary to the root directory call /limesurvey using filzilla
2. all of the files are as they were unzipped, so there is no change there.
3. went to url mydomain.com/limesurvey/admin/

I get the following error

Not Found

The requested URL /limesurvey/admin was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache Server at www.mydomain.com Port 80


From there I don't know what to do, because nothing happens

4. I have looks in my phpadmin but I could not see the data base

So I don't know where to go from here

regards
Last Edit: 3 years 3 months ago by limetaking.

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3 years 3 months ago #105432 by holch
holch replied the topic: Can not follow installation guideline is there an English installation video
Well, this means that you did something wrong while uploading I guess. There is no file to be found.

Check again with your FTP program where you put the limesurvey folder, because the 404 is coming up. This means there is no file there.

Sometimes it is a simple typo... so check for typos as well.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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3 years 3 months ago #105440 by limetaking
limetaking replied the topic: Can not follow installation guideline is there an English installation video
Hi there

Please find a copy of the set up on the root directory and the sub directory folders

can you please let me know are there correct.
Attachments:

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3 years 3 months ago - 3 years 3 months ago #105443 by holch
holch replied the topic: Can not follow installation guideline is there an English installation video
Now it is clear: you have put it in the actual root folder of the server and not into the "web root".

All webfiles need to go into the "public_html" folder (or "www", which is actually just a link to the public_html folder).

I am sure you'll find your joomla installation in there as well!

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
Last Edit: 3 years 3 months ago by holch.
The following user(s) said Thank You: limetaking

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3 years 3 months ago #105455 by limetaking
limetaking replied the topic: Can not follow installation guideline is there an English installation video
Thanks for that you was spot on

Having moved it across the installation began.

I have now encountered a new issues under

Database configuration

having entered all the details I now get the following errors

Please enter the database settings you want to use for LimeSurvey:

Please fix the following input errors:

Connection with database failed. Please check database location, user name and password and try again.


regardless of what i have put in i can not get passed this point.

what am i doing incorrectly?

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3 years 3 months ago #105457 by holch
holch replied the topic: Can not follow installation guideline is there an English installation video
did you create a database, a database user and password for the user?

I have seen that you are using Cpanel, so go there and create the database, if not done so yet.

If you have created a database already, then you need to check if your database location (probably localhost), user name and password were corret, just as the error message says.

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Some helpful links: Manual (EN) | Question Types | Workarounds

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3 years 3 months ago #105458 by holch
holch replied the topic: Can not follow installation guideline is there an English installation video
Make also sure the database user has all the rights to the respective database...

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3 years 3 months ago #105460 by limetaking
limetaking replied the topic: Can not follow installation guideline is there an English installation video
yes it would appear to have been done but still am not getting any joy

still getting the same error message.

is there a specify user mane and password i should use BECAUSE when i try to set it to admin and password it will not allow me to save because the password is to weak.

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3 years 3 months ago #105461 by holch
holch replied the topic: Can not follow installation guideline is there an English installation video
Where does it say that the password is too weak? I assume in cpanel?

Because the creation of the database, user and password has nothing to do with limesurvey, this is something purely with your server.

But the error message clearly says that LS can't connect to the database. Can you make a screenshot of how you created the database and how you put in the details into the LS installation process? (Do not show the password!!)

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3 years 3 months ago - 3 years 3 months ago #105464 by limetaking
limetaking replied the topic: Can not follow installation guideline is there an English installation video
please find the detail used in both processes attached
Last Edit: 3 years 3 months ago by holch.

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3 years 3 months ago #105465 by holch
holch replied the topic: Can not follow installation guideline is there an English installation video
Have a look at "database type". You are trying to connect to a Mysql database as if it was a Microsoft SQL database.

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3 years 3 months ago #105466 by holch
holch replied the topic: Can not follow installation guideline is there an English installation video
By the way, you also shouldn't show your URL here, because in this phase I could now play around with your installation... [therefore I have deleted the PDF file]

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3 years 3 months ago #105467 by limetaking
limetaking replied the topic: Can not follow installation guideline is there an English installation video
Sorry it should have been My SQL

even when i change it same issue

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