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Cannot export .dat-file needed for SPSS after updating to version 4

  • Malte
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4 years 1 month ago #193638 by Malte
Hi,

We have been successfully running LimeSurvey on an Apache/2.4.29 (Ubuntu) for quite some time.
However, this week I realized that after an update from version 3 to 4 when trying to export data from a survey, the .dat-file (which is then converted into a SPSS-file / “Export response data to SPSS > Step 2 – Export data”) could not be downloaded any more. The browser shows the following error message (translated from German):

“Error: file not found
An error occurred while connecting to [address of webserver]
Please check the address for spelling mistakes.
Please check, if the address has been changed, deleted of moved.”

Export of all other types of data-files (e.g. CSV, Excel) I have tried so far works just fine.
I first realized this issue with version 4.0.0 build 200116 but the problem still persists after updating to version 4.1.1 build 200203.

I would very much appreciate any help with this issue.

Best wishes,
Malte
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4 years 1 month ago #193641 by jelo
I recommend to submit a bugreport and provide the German error message as well.
After that post the link or TicketID to the bugreport here.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The following user(s) said Thank You: Malte
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  • Malte
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4 years 1 month ago #193644 by Malte
I have submitted a bugreport:

bugs.limesurvey.org/view.php?id=15833


Cheers,
Malte
The following user(s) said Thank You: DenisChenu, cdorin
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