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Problems logging in to admin section
- cubes
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4 years 6 months ago - 4 years 6 months ago #188894
by cubes
Problems logging in to admin section was created by cubes
I've problems logging into to my admin section. It just cycled back to the login screen when I clicked log in.
I updated to the latest version and it's still doing the same, only now when I got to the root page (where it says choose a survey) it's now getting a 500 error Unable to create the cache directory.
Any ideas? The apache log files don't show anything.
edit: I've checked that the web user for this site has ownership of the files and directories.
The only thing the apache error log shows is "script not found or unable to stat: /home/survey/cgi-bin/ViewLog.asp" which I'm not sure is related or not, the file certainly doesn't exist.
I updated to the latest version and it's still doing the same, only now when I got to the root page (where it says choose a survey) it's now getting a 500 error Unable to create the cache directory.
Any ideas? The apache log files don't show anything.
edit: I've checked that the web user for this site has ownership of the files and directories.
The only thing the apache error log shows is "script not found or unable to stat: /home/survey/cgi-bin/ViewLog.asp" which I'm not sure is related or not, the file certainly doesn't exist.
Last edit: 4 years 6 months ago by cubes. Reason: adding info
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- cubes
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4 years 6 months ago #188905
by cubes
Replied by cubes on topic Problems logging in to admin section
Problem solved. The user had ran out of quota! Should have checked really
The following user(s) said Thank You: DenisChenu
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- DenisChenu
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4 years 6 months ago #188916
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Problems logging in to admin section
Strangely : you don't have it in PHP/apache log file ?cubes wrote: Problem solved. The user had ran out of quota! Should have checked really
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.