Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Problems logging in to admin section

More
4 years 6 months ago - 4 years 6 months ago #188894 by cubes
I've problems logging into to my admin section. It just cycled back to the login screen when I clicked log in.

I updated to the latest version and it's still doing the same, only now when I got to the root page (where it says choose a survey) it's now getting a 500 error Unable to create the cache directory.

Any ideas? The apache log files don't show anything.

edit: I've checked that the web user for this site has ownership of the files and directories.

The only thing the apache error log shows is "script not found or unable to stat: /home/survey/cgi-bin/ViewLog.asp" which I'm not sure is related or not, the file certainly doesn't exist.
Last edit: 4 years 6 months ago by cubes. Reason: adding info
The topic has been locked.
More
4 years 6 months ago #188905 by cubes
Replied by cubes on topic Problems logging in to admin section
Problem solved. The user had ran out of quota! Should have checked really :(
The following user(s) said Thank You: DenisChenu
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
4 years 6 months ago #188916 by DenisChenu
Replied by DenisChenu on topic Problems logging in to admin section

cubes wrote: Problem solved. The user had ran out of quota! Should have checked really :(

Strangely : you don't have it in PHP/apache log file ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.

Lime-years ahead

Online-surveys for every purse and purpose