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Session Error with IE11 / Win 8.1

  • FlowinBeatz
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4 years 6 months ago #188325 by FlowinBeatz
Replied by FlowinBeatz on topic Session Error with IE11 / Win 8.1
Just got the client's feedback: Survey is running fine!
Thank you all so much for the awesome support!
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  • c_schmitz
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4 years 6 months ago - 4 years 6 months ago #188338 by c_schmitz
Replied by c_schmitz on topic Session Error with IE11 / Win 8.1
The real reason for this error is a second call (caused by the browser requesting the favicon), which is not properly handled by LimeSurvey. The following commit fixes the issue:

github.com/LimeSurvey/LimeSurvey/commit/...a10da0944928e2114fe4

See also bugs.limesurvey.org/view.php?id=15212

This took us so long to fix because the call does not usually show up in the developer console and every browser software requests it at a different time and we were not able to reproduce with recent browser versions.

Best regards

Carsten Schmitz
LimeSurvey project leader
Last edit: 4 years 6 months ago by c_schmitz.
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4 years 6 months ago - 4 years 6 months ago #188339 by jelo
Replied by jelo on topic Session Error with IE11 / Win 8.1

c_schmitz wrote: The real reason for this error is a second call (caused by the browser requesting the favicon), which is not properly handled by LimeSurvey.

How do you come to that conclusion?

The case here is a running LS 3.17.5+190604 with a closed corporate user base with IE11/Win8.1 . The code changed with the missing ICO validation was done way later.


Changing the session name from the default to a unique one seemed to have fixed the issue here.
That wouldn't help when the missing ICO validation where in place.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Last edit: 4 years 6 months ago by jelo.
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  • FlowinBeatz
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4 years 6 months ago #188340 by FlowinBeatz
Replied by FlowinBeatz on topic Session Error with IE11 / Win 8.1

jelo wrote: How do you come to that conclusion?

The case here is a running LS 3.17.5+190604 with a closed corporate user base with IE11/Win8.1 . The code changed with the missing ICO validation was done way later.


Changing the session name from the default to a unique one seemed to have fixed the issue here.
That wouldn't help when the missing ICO validation where in place.


I guess it‘s because we also opened a support ticket and our developer provided some extra information ;-)

However, LS will be a bit more stable with this commit.

Thank you all!
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4 years 6 months ago #188341 by jelo
Replied by jelo on topic Session Error with IE11 / Win 8.1

FlowinBeatz wrote: I guess it‘s because we also opened a support ticket and our developer provided some extra information ;-)

We are beyond guessing. I trust your statement about running version "LS 3.17.5+190604". That information rules out certain bugs which were introduced later.
Feel free to post the extra information from your developer here.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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  • ollehar
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4 years 6 months ago #188375 by ollehar
Replied by ollehar on topic Session Error with IE11 / Win 8.1
True, the bug with the favicon was introduced in 3.17.10+190821.
The following user(s) said Thank You: DenisChenu
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