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LimeSurvey version: 3.15.5
LimeSurvey build: 181115
Operating system: Linux
PHP version: 7.0.32-1~dotdeb+8.1
Web server software: Apache/2.4.10 (Debian)
Database driver: mysql
Database driver version: mysqlnd 5.0.12-dev
I needed to make some updates to php settings to get the installation to run, but got through that hurdle. Now I am getting the behaviour described in the following Troubleshooting item (or very similar behaviour - I can do some minor admin tasks but not others. eg. Create a Survey page loads, but clicking Save redirects to login page)
Any action in admin page will return you to login screen
This may happen for the following main reasons :
PHP sessions problems
UTF8 encoding problems
IE (6,7 and 8) problems
PHP Sessions :
Update upload_tmp_dir and session.save_path in php.ini
Create the configured session and upload directories
IIS: Assigned permission to create and modify to IIS guest user account
Apache: Make sure your webserver has permissions to write into the configured directory
Check if the variable "session.use_cookies" in php.ini is set to 1.
Check the variable "session.auto_start" in php.ini. If it is set to 1, change it to 0.
UTF8 Encoding :
If you edit any file (most probably config.php) do not save it as UTF8 to support special language chars! Always save .php files as true ANSI/ISO format. Starting with 1.87 you can set the most important settings inside the application using the 'Global settings' dialog (like site name, administrator name, etc.).
IE Cookies :
IE (6,7 and 8) does not support underscore "_" in the server hostname. If it is the case, the cookies are not managed and cookie(s) is(are) not set. So change the server hostname under apache or IIS.
I have updated the php settings as suggested, I have ensured that config.php is not in UTF8 format, and even though I am not using IE I have checked that the server hostname does not contain underscore.
I have googled and searched this forum and can't seem to find anything further than what is outlined in the troubleshooting documentation.
Does anyone have any ideas or advice on what I can try next?
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