Survey does not work with safari browser

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2 months 2 weeks ago - 2 months 2 weeks ago #170682 by zoe123
zoe123 created the topic: Survey does not work with safari browser
Hello Limesurvey Experts

My survey is not opening correctly with my safari browser anymore. I activated it, copy-pasted the link and when I try to click through it myself its not working anymore. The first page is opening, but there is no text and no buttons to click.
In preview everything is still working. And with a google chrome browser it is working as well.
What could be the problem? Because a couple of days ago-everything worked fine.
Is it my Computer? Do I have to change any settings?

I am using Limesurvey Version 2.06lts Build 160524

And Safari Version 9.0.3 (11601.4.4)
on a Mac Version 10.11.3

I am very thankful for any help

Greetings
Last Edit: 2 months 2 weeks ago by zoe123.

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2 months 2 weeks ago #170685 by DenisChenu
DenisChenu replied the topic: Survey does not work with safari browser
Do you try with newtest=Y in the url ?

Or maybe, restart you mac …

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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2 months 2 weeks ago - 2 months 2 weeks ago #170689 by zoe123
zoe123 replied the topic: Survey does not work with safari browser
What do you mean with "newtest=Y in the url"? What do I have to do?
I tried restart already but it is unfortunately not changing anything.

And I have the Cookies settings switched off (if that matters at all?)
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Last Edit: 2 months 2 weeks ago by zoe123.

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2 months 2 weeks ago #170697 by markusfluer
markusfluer replied the topic: Survey does not work with safari browser
This looks a lot like an issue with the theme and Safari.
Also 2.06 is pretty old now. We do not support that version actively anymore.

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2 months 2 weeks ago #170698 by jelo
jelo replied the topic: Survey does not work with safari browser

markusfluer wrote: This looks a lot like an issue with the theme and Safari.
Also 2.06 is pretty old now. We do not support that version actively anymore.

How is LTS defined for LimeSurvey? A issue with a browser is not an issue in terms of LTS?
Or is the build 160524 the issue?
Fixed in newer builds of LTS?

Are you a student conducting a survey? If yes, tell me why you use LimeSurvey?
www.limesurvey.org/forum/development/116...y-you-use-limesurvey

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2 months 2 weeks ago #170761 by DenisChenu
DenisChenu replied the topic: Survey does not work with safari browser
About theme : did you test with default theme ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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2 months 1 week ago #171265 by holch
holch replied the topic: Survey does not work with safari browser
The question is: is the LTS over by now? And as far as I know it is, because they stated that now only 3.x is supported.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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2 months 6 days ago #171286 by zoe123
zoe123 replied the topic: Survey does not work with safari browser
Hey
It suddenly worked again. I don`t know why because I did not change any settings on the safari browser or limesurvey.
Thanks for your help!

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