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Description and Welcome Messages Not Displaying
- rjm972
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6 years 2 months ago #163853
by rjm972
Description and Welcome Messages Not Displaying was created by rjm972
Hi all,
Just upgraded to Version 3.2.1+180208. I can't get the description and welcome messages to display - the attachment shows what I mean. The option to display welcome messages is enabled. Any suggestions? Anyone else have this problem?
Many thanks,
Rob
Just upgraded to Version 3.2.1+180208. I can't get the description and welcome messages to display - the attachment shows what I mean. The option to display welcome messages is enabled. Any suggestions? Anyone else have this problem?
Many thanks,
Rob
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- jelo
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6 years 2 months ago #163855
by jelo
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Description and Welcome Messages Not Displaying
Please activate your survey and check if the welcome message is displayed.
From which version did you upgrade?
It might be a bug in LS 3.
From which version did you upgrade?
It might be a bug in LS 3.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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- rjm972
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6 years 2 months ago #163859
by rjm972
Replied by rjm972 on topic Description and Welcome Messages Not Displaying
Thanks for the reply!
I just activated the survey, and same thing. No description or welcome message.
Technically I did not upgrade, I installed a fresh copy having made the leap from 2.06+ Build 150831.
Cheers,
Rob
I just activated the survey, and same thing. No description or welcome message.
Technically I did not upgrade, I installed a fresh copy having made the leap from 2.06+ Build 150831.
Cheers,
Rob
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- jelo
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6 years 2 months ago #163862
by jelo
I cannot reproduce under Version 3.2.1+180207.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Description and Welcome Messages Not Displaying
Did you import something? Like survey or themes/templates?rjm972 wrote: Technically I did not upgrade, I installed a fresh copy having made the leap from 2.06+ Build 150831.
I cannot reproduce under Version 3.2.1+180207.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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6 years 2 months ago #163866
by jelo
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Description and Welcome Messages Not Displaying
Try to update to 3.3.0 (build 180209) Feb 09, 2018.
+-Fixed issue: Welcome text and description not visible (Olle Haerstedt)
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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- oepaulard
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6 years 2 months ago #163875
by oepaulard
Replied by oepaulard on topic Description and Welcome Messages Not Displaying
I have a pro version of Lime Survey, the version number is 3.2.1. Same problem, no welcome and end message. Cant update because its a pro version "LimeSurvey Professional automatically provides updates - ComfortUpdate is not needed!"
Pretty annoying problem, we are supposed to launch a survey thesis on monday.
What are my options?
Pretty annoying problem, we are supposed to launch a survey thesis on monday.
What are my options?
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6 years 2 months ago #163876
by jelo
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Description and Welcome Messages Not Displaying
So you're hosting with LimeSurvey GmbH? You might try to contact their support. I don't know how they handle their updates. I'm surprised that your account is on LS 3.X. Thought that LimeSurvey Professional is still on LS 2.7X. www.limesurvey.org/about-us/news/2068-li...elease-now-availableoepaulard wrote: Cant update because its a pro version "LimeSurvey Professional automatically provides updates - ComfortUpdate is not needed!"
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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6 years 2 months ago #163877
by oepaulard
Replied by oepaulard on topic Description and Welcome Messages Not Displaying
Well, on the connection today, an update was done on the instance, we may be amongs the first to get 3.X ..
I've contacted the support, thanks.
I've contacted the support, thanks.
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- holch
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6 years 2 months ago #163892
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Description and Welcome Messages Not Displaying
If everything goes wrong, here a solution:
- Switch off Welcome Message
- Create a new question at the beginning, type text display
- Create your own welcome message in this text display question
- same thing for end message
- Switch off Welcome Message
- Create a new question at the beginning, type text display
- Create your own welcome message in this text display question
- same thing for end message
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
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6 years 2 months ago #163893
by oepaulard
Replied by oepaulard on topic Description and Welcome Messages Not Displaying
Yep that's what I did for the welcome msg for now, but what about the end message? It's supposed to appear only after clicking on "send"
Anyway, I figured I can edit the twig templates of the theme with hard coded value, and it work for welcome/end, so I will do this I think.
Anyway, I figured I can edit the twig templates of the theme with hard coded value, and it work for welcome/end, so I will do this I think.
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6 years 2 months ago #163894
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Description and Welcome Messages Not Displaying
Not ideal, but you could create an external page with the end message and automaticallyredirect with the End URL feature to that page. As I said, just a workaround, but at least you are on the safe side for your field date.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
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- rjm972
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6 years 2 months ago #163895
by rjm972
Replied by rjm972 on topic Description and Welcome Messages Not Displaying
Thanks so much!
Cheers,
Rob
Cheers,
Rob
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