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Totally disfigured start window

  • lhosaka
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7 years 4 months ago #144857 by lhosaka
Totally disfigured start window was created by lhosaka
After upgrading to version 2.56.1 (161118), the initial window presented as follows.
Completely disfigured.
Attach the screen image.
What happened? ? ?
We have removed the installation, downloaded the package again and reinstalled limesurvey.
The problem continues.
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  • LouisGac
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7 years 4 months ago #144860 by LouisGac
Replied by LouisGac on topic Totally disfigured start window
My bet: you have debug mode on, so asset manager off, so webrowser cache filled with the old CSS that doesn't fit anymore the HTML flow.
Solution: turn debug mode off, or refresh your cache.
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  • lhosaka
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7 years 4 months ago #144864 by lhosaka
Replied by lhosaka on topic Totally disfigured start window
The problem does not seem to be this.
We cleared the cache and started the application. The same problem occurred.
We use Chrome.
We also tested on Firefox and Internet Explorer.
In all the same problem occurs.
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  • LouisGac
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7 years 4 months ago #144865 by LouisGac
Replied by LouisGac on topic Totally disfigured start window
did you use comfortUpdate?
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  • lhosaka
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7 years 4 months ago #144867 by lhosaka
Replied by lhosaka on topic Totally disfigured start window
We did not use comfortUpdate.
We downloaded the limesurvey.org site.
Limesurvey2.56.1 + 161118.tar.gz
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  • LouisGac
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7 years 4 months ago #144868 by LouisGac
Replied by LouisGac on topic Totally disfigured start window
well, when updating manually, a lot of problems can happen, hard to say what...
a lot of people installed or updated to 2.56.1 without any problem.
If you're using LimeSurvey in a professional context, you'd rather use comfortUpdate.
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  • holch
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7 years 4 months ago #144870 by holch
Replied by holch on topic Totally disfigured start window
Maybe not all files are uploaded correctly? this often happens when uploading via FTP.

Best method is to upload the zip file (or tar.gz) and then unzip it on the server. I experience less errors with that and it is a lot quicker anyway.

If this is also not the problem: No idea. Seems to work fine for others, haven't seen this error on the forum before. So I would guess it has to do with your individual configuration of the server.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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  • lhosaka
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7 years 4 months ago #144872 by lhosaka
Replied by lhosaka on topic Totally disfigured start window
Good,

The problem is that it worked fine until version 2.55.3 (161111).
It started when we were to install the new version 2.56.1

We returned to the previous version and the application returned to normal operation.
I think we'll leave this version and wait for a new update.

Thank you.
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7 years 3 months ago #145906 by wilkusz
Replied by wilkusz on topic Totally disfigured start window
I have the same problem. Maybe manually update is correct?
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  • DenisChenu
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7 years 3 months ago #145915 by DenisChenu
Replied by DenisChenu on topic Totally disfigured start window
Hi,

You can try to : after manual update : delete all directory in tmp/assets/ directory

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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  • LouisGac
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7 years 3 months ago #145927 by LouisGac
Replied by LouisGac on topic Totally disfigured start window
just use the comfortUpdate and everything will work fine.
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  • Mazi
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7 years 3 months ago #145997 by Mazi
Replied by Mazi on topic Totally disfigured start window
Are there any error messages shown at console?

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
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