Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Can I resend/reset survey admin credentials

  • mascarpone
  • mascarpone's Avatar Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
7 years 5 months ago #143350 by mascarpone
One of my survey admins lost all his details. I know I can manually reset his password and communciate that to him, but is there a way to do that more robustly like resetting his account or resending his details?

Thanks!
The topic has been locked.
  • holch
  • holch's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
7 years 5 months ago #143369 by holch
If the installation has email setup correctly, you can always ask to resend your password.

Now if he/she also does not know his/her user name, then you have a problem.

But when you say "survey admins", you are not talking about a super admin?

In this case the super admin can change the password and send a new one. You just need to go into the user administration, search for his/her user

"Configuration" --> "Users - Manage survey administrators" --> Search for the username or email that is registered --> Click on the little pencil symbol in the front "Edit this user".
You can change the password there.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

The topic has been locked.
  • mascarpone
  • mascarpone's Avatar Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
7 years 5 months ago #143388 by mascarpone
Replied by mascarpone on topic Can I resend/reset survey admin credentials
I was talking about survey admin. I didn't know they could reset their password and will suggest he does that then!

Thanks for you help Holch!
The topic has been locked.

Lime-years ahead

Online-surveys for every purse and purpose