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Cannot modify CSS & Javascript files in the template editor
- maxersloan
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8 years 6 months ago #126556
by maxersloan
Cannot modify CSS & Javascript files in the template editor was created by maxersloan
Hello all,
I am trying to edit some templates and I've noticed that any time I click on the files under "CSS & Javascript files" in the template editor, it just takes me back to the home screen (where it lists all your surveys). I tried this in 131107, 141126, and 150629. It happens with ANY template that I open.
Is this a bug? Am I missing something? I recently purchased and uploaded the "TFR Responsive" template from the LimeSurvey template shop. Does it have anything to do with this?
I am trying to edit some templates and I've noticed that any time I click on the files under "CSS & Javascript files" in the template editor, it just takes me back to the home screen (where it lists all your surveys). I tried this in 131107, 141126, and 150629. It happens with ANY template that I open.
Is this a bug? Am I missing something? I recently purchased and uploaded the "TFR Responsive" template from the LimeSurvey template shop. Does it have anything to do with this?
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- DenisChenu
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8 years 6 months ago #126564
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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Replied by DenisChenu on topic Cannot modify CSS & Javascript files in the template editor
Hi,
Sometimes it happens due to server side system : look at the server log.
Denis
Sometimes it happens due to server side system : look at the server log.
Denis
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- maxersloan
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8 years 6 months ago #126616
by maxersloan
Replied by maxersloan on topic Cannot modify CSS & Javascript files in the template editor
After talking with the hosting company all day, I think we have ruled out the possibility of it being a server problem. Any other ideas? Has anyone experienced this before?
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- DenisChenu
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8 years 6 months ago #126627
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Cannot modify CSS & Javascript files in the template editor
Hi,
I don't ask "speak to hosting company", i really think it's a server issue. Did your hosting company give you an access to the server log or not ?
Have the server log when you go to a js file can really help ....
And try set your debug at 2 too : manual.limesurvey.org/Debug_mode
I don't ask "speak to hosting company", i really think it's a server issue. Did your hosting company give you an access to the server log or not ?
Have the server log when you go to a js file can really help ....
And try set your debug at 2 too : manual.limesurvey.org/Debug_mode
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- maxersloan
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8 years 6 months ago #126672
by maxersloan
Replied by maxersloan on topic Cannot modify CSS & Javascript files in the template editor
Hi Denis,
Thanks for your help. The hosting company (BlueHost) looked at the server logs and they did not see anything problematic. We recently moved to a cloud server. Does that affect anything?
Forgive my lack of IT knowledge, but what does setting the debug at 2 actually do? Is this something I want to avoid if we have currently surveys running?
Thanks for your help. The hosting company (BlueHost) looked at the server logs and they did not see anything problematic. We recently moved to a cloud server. Does that affect anything?
Forgive my lack of IT knowledge, but what does setting the debug at 2 actually do? Is this something I want to avoid if we have currently surveys running?
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- DenisChenu
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8 years 6 months ago #126677
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Cannot modify CSS & Javascript files in the template editor
Maybe not problematic : but you have something broken in your installation.maxersloan wrote: Thanks for your help. The hosting company (BlueHost) looked at the server logs and they did not see anything problematic.
... sure ....maxersloan wrote: We recently moved to a cloud server. Does that affect anything?
There are some case where user can see error, but very rarely .... (else it's a LS bug).maxersloan wrote: Forgive my lack of IT knowledge, but what does setting the debug at 2 actually do? Is this something I want to avoid if we have currently surveys running?
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.