Unable to login as admin in limesurvey- Backend

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2 months 1 week ago #183374 by shru123
After updating the apache (2.4.39)with latest version and openssl(1.1.1b) and TLSv1.3

Unable to login in backend as an admin.

it just redirecting to same page.

In log file showing information.

Kindly let us know, what needs to be done.

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2 months 1 week ago #183377 by DenisChenu
DON'T USE REPORT THIS TO HAVE QUICKEST ANSWER !

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .
The following user(s) said Thank You: holch

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2 months 1 week ago #183412 by jelo

shru123 wrote: Kindly let us know, what needs to be done.

A root cause analysis?

With the current level of information your issue cannot be solved.

You should open a bugticket and provide as much information as possible.
www.limesurvey.org/community/bug-tracker

The LimeSurvey version and the PHP version used will be most important.

An easy way to narrow down causes might be to install a fresh LimeSurvey next to your current installation.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

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2 months 3 days ago #183537 by shru123
How to get fresh limesurvey.

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2 months 3 days ago #183539 by shru123
After clicking on the above link as provided.

How to raise a bugticket

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2 months 3 days ago - 2 months 3 days ago #183556 by holch

How to get fresh limesurvey.


Step 1: Download it
Step 2: Install it
Step 3: Check if the problem persists.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
Last edit: 2 months 3 days ago by holch.

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2 months 2 days ago #183565 by shru123
Do we need to pay again.

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2 months 2 days ago #183566 by shru123
Do we need to pay again.

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2 months 2 days ago #183569 by DenisChenu

shru123 wrote: Do we need to pay again.

?

To download ?
www.limesurvey.org/stable-release
No …

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .

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2 months 2 days ago #183603 by shru123
Please find the attachments.

Kindly let me know how to fix the issue.
Attachments:

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2 months 2 days ago #183605 by holch

Do we need to pay again.


You never pay for downloading Limesurvey. It is available for download here on the website, free of charge.

The only times you might pay for it is when you use the SaaS offerings from Limesurvey GmbH (Professional Hosting packages) or when you pay for the comfort update option. In both cases, you can get support from them through the "Support" link in the main navigation. Just open a bug ticket.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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2 months 2 days ago #183615 by DenisChenu

shru123 wrote: Please find the attachments.

Kindly let me know how to fix the issue.

You have an issue in your server with session.save_path : not reletaed to limesurvey.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .

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2 months 1 day ago #183643 by shru123
Given permission to a particular folder still it is showing error for session.savepath

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2 months 1 day ago #183644 by DenisChenu
Still not an issue with LimeSurvey
www.php.net/manual/en/function.session-save-path.php

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .

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2 months 15 hours ago #183726 by shru123
This is issue is resolved

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