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5 years 4 months ago #176672 by SmartHomes1
Question cannot be previewed was created by SmartHomes1
Hi all,

I'm working simultaneously with a colleague on a survey in Basic Package. However, all his questions can easily be previewed (both of us can do this), but mine cannot (none of us can see these). If I try to display it, it just shows a blank preview.

We are working in the same account. Does any know how this is possible and how we could resolve this?

Best wishes.
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5 years 4 months ago #176681 by jelo
Replied by jelo on topic Question cannot be previewed

SmartHomes1 wrote: We are working in the same account.

Same account, but different user logins? Your colleague did created your login account into LimeSurvey, correct?
Global admin has to check these setting:

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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5 years 4 months ago #176685 by SmartHomes1
Replied by SmartHomes1 on topic Question cannot be previewed
Thanks for your reply.
We have the same account and the same user login. The button has been enabled for all users.

Could it be something different?
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5 years 4 months ago #176697 by jelo
Replied by jelo on topic Question cannot be previewed

SmartHomes1 wrote: We have the same account and the same user login. The button has been enabled for all users.

Ask the support of LimeSurvey GmbH, since you are on their servers.
Did you check different browsers? Create a new user in LimeSurvey and try again.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The following user(s) said Thank You: SmartHomes1
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