Radio Button Overlaps Array Answer Text

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3 months 23 hours ago #185678 by otfglenn
Hi. I'm very much a newbie. Using 3.17.4. I have purchased and successfully installed Backy theme. Survey (Array) looks fine on laptop and desktop, but when viewing on iPhone, the radio button overlaps the Array answer text. Image attached. Any advice on how to remedy this?

Thank you,

Glenn

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3 months 19 hours ago #185679 by Joffm


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3 months 10 hours ago - 3 months 10 hours ago #185691 by DenisChenu
Quickest answer : update to last LimeSurvey version ;)

Oups … still not released !

Ask for a release … at www.limesurvey.org/customer-support if you are a customer …

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .
Last edit: 3 months 10 hours ago by DenisChenu. Reason: still not released

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3 months 7 hours ago #185694 by holch
This is a theme from Survey Consulting, correct?

survey-consulting.com/product/limesurvey-template-backy/

So if the update doesn't resolve it (I don't know if this is a template problem or a problem with Limesurvey itself, seems like Denis knows more...), you should contact the provider of the premium theme.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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3 months 7 hours ago #185696 by Joffm
Seems to be a general problem.
I reproduced in fruity.
See other post.

Joffm


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3 months 7 hours ago #185697 by DenisChenu

holch wrote: seems like Denis knows more...

Yes,
Think SkelVanilla have issue :)
gitlab.com/SondagesPro/SurveyThemes/skelvanilla/issues/21

Issue reported here : bugs.limesurvey.org/view.php?id=14961
Close as duplicate of bugs.limesurvey.org/view.php?id=14963
Fixed here : github.com/LimeSurvey/LimeSurvey/commit/...8587963dd76d5db09ba5

But maybe still issue with IE.

PS : you can check , but i think SkelVanilla don't have this issue :

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .

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2 months 4 weeks ago #185712 by otfglenn
The problem occurred both with the Fruity template and Backy which is from Survey Consulting. I have emailed Survey Consulting, but to be fair, I did so early Friday morning EST. They might not have had a chance to respond. Also, since it happened with both Fruity and Backy, it's something more basic.
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2 months 4 weeks ago #185713 by otfglenn
Thanks, Denis. Newbie. Not sure what to do with the GitHub code, but willing to try. I've successfully modified code before.

Glenn

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2 months 4 weeks ago #185717 by jelo

otfglenn wrote: Thanks, Denis. Newbie. Not sure what to do with the GitHub code, but willing to try. I've successfully modified code before.


There is a fix committed, but no new version was released.
The issue was introduced with 3.17.3 and impacts every survey.
bugs.limesurvey.org/view.php?id=14963

The github link to template-core.css show a possible fix. Replace the lines or replace the file in your LimeSurvey installation. Or comment the bugticket to ask for a release.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The following user(s) said Thank You: DenisChenu

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