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long time for the questions to load

  • LSSSurvey1
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4 years 10 months ago #185324 by LSSSurvey1
long time for the questions to load was created by LSSSurvey1
Hi there,
i attached my lss file of my survey, question 1 in group 4 takes very very very long time to load, sometimes more than 10 minutes.. is that normal? or how can i speed up the loading time?
i am using version 3.15.9 ( i will do the comfort update tomorrow, but i don't think this would resolve it as i have done multiple updates before and nothing helped).

thanks for any tip or help you can give.
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4 years 10 months ago #185326 by jelo
Replied by jelo on topic long time for the questions to load

LSSSurvey1 wrote: i attached my lss file of my survey, question 1 in group 4 takes very very very long time to load, sometimes more than 10 minutes.. is that normal?

How many browser did you test the survey in?
What PHP version is used on the serverside?

LimeSurvey can become pretty slow when it comes to filtering answer items (in your case 123 sub-questions with relevance equations). But 10 minutes sound strange.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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  • DenisChenu
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4 years 10 months ago #185333 by DenisChenu
Replied by DenisChenu on topic long time for the questions to load
Question 1 in group 4 have 117 lines to be loaded, and expression in JS is apply after …
Yes it could be long … not 10 minutes for me (less than 1 minutes) but longer thanother.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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  • LSSSurvey1
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4 years 10 months ago #185350 by LSSSurvey1
Replied by LSSSurvey1 on topic long time for the questions to load
currently i have Apache/2.4.27 (Win64) PHP/7.1.9
do you think i updating my Apache and PHP would help? what is the recommended versions of PHP and Apache for LimeSurvey Version 3.17.5 ?
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4 years 10 months ago #185354 by DenisChenu
Replied by DenisChenu on topic long time for the questions to load
No, no reason.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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