LimeSurvey Professional - This file is not a supported image

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2 months 1 week ago #183047 by lptui_survey
I cannot upload images to LimeSurvey Professional server when editing survey themes. The error notification that appears is: This file is not supported image - please only upload JPG, PNG, GIF or SVG type images.

I've tried various types of JPG, PNG & SVG images and the results remain the same.

Please somebody help me...

Here I attach the image file I tried to upload
Attachments:

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2 months 1 week ago #183048 by DenisChenu
Best is to contact www.limesurvey.org/customer-support directly

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .

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2 months 1 week ago #183101 by cdorin
Hey there,

The problem has been solved in the morning.

Please contact Support if there are still issues (from your limesurvey.org profile)

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