Session lifetime option not showing

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2 months 2 weeks ago #182814 by SarcoidosisUKResearchSurvey
Session lifetime (seconds) does not appear as an option on my Global settings > General. Is there somewhere else I can find it? Or a reason it may not be showing?

Version 3.16.1+190314

Thanks

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2 months 2 weeks ago #182847 by DenisChenu
Since we can not force session_life_time on a lot of server : it's used ONLY if you set session to DB.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .

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2 months 2 weeks ago #182862 by SarcoidosisUKResearchSurvey
Hi Denis. Thanks for your reply. I don't know what "ONLY if you set session to DB" means please can you explain.
What are my other options for resolving a problem where participants find the survey times out in their browser?
Thanks

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2 months 2 weeks ago #182864 by jelo

SarcoidosisUKResearchSurvey wrote: What are my other options for resolving a problem where participants find the survey times out in their browser?

Check the php.ini settings for session handling.
www.php.net/manual/en/session.configurat...ssion.gc-maxlifetime
Default is 1440 seconds.

Depending on your hosting (e.g. shared hosting?), you might have to change the session name too.
If more than one installation of LimeSurvey is running on a shared server (with a shared sessionpath), the sessions could get mixed up.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

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