Save and Resume Later - Completes Survey

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2 months 1 week ago #172176 by zaklime
zaklime created the topic: Save and Resume Later - Completes Survey
Hi,
When a user Saves and Resumes Later the participant enters there info to retrieve their answers after pressing the button to continue their survey is completed, they receive the completion notification and finished survey email notifications are sent.

How do allow a participant to SAVE and RESUME later without the survey being completed?

thanks
Zak

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2 months 1 week ago #172188 by tpartner
tpartner replied the topic: Save and Resume Later - Completes Survey
That sounds like a bug. If you are using the latest version, please file a bug report, including a test survey (.lss) file.

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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2 months 1 week ago #172189 by zaklime
zaklime replied the topic: Save and Resume Later - Completes Survey
Hi,
It seems that when the survey is Saved using Chrome everything works as should. When using ie11 the survey completes and if you used edge the survey does not save correctly.

How do create a .lss?
thanks
Zak

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2 months 1 week ago #172190 by tpartner
tpartner replied the topic: Save and Resume Later - Completes Survey
Export the survey.


Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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2 months 1 week ago - 2 months 1 week ago #172195 by jelo
jelo replied the topic: Save and Resume Later - Completes Survey
Zak, where is your LimeSurvey installation hosted? And what version of LimeSurvey is used. When you click on the version number in the footer you get additional infos about the servertechnology used.

Could be related to this bug:
bugs.limesurvey.org/view.php?id=13865

Are you a student conducting a survey? If yes, tell me why you use LimeSurvey?
www.limesurvey.org/forum/development/116...y-you-use-limesurvey
Last Edit: 2 months 1 week ago by jelo.
The following user(s) said Thank You: LouisGac

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2 months 1 week ago #172233 by zaklime
zaklime replied the topic: Save and Resume Later - Completes Survey
I have looked at the setup see attached screenshot. But not sure how that helps the variation in different browsers?

cheers
Zak
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2 months 1 week ago #172234 by zaklime
zaklime replied the topic: Save and Resume Later - Completes Survey
Hi,

I have done that what do I do with the file?

thanks
Zak

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2 months 1 week ago #172253 by jelo
jelo replied the topic: Save and Resume Later - Completes Survey

zaklime wrote: But not sure how that helps the variation in different browsers?

Depending on your survey structure it might be related to the bug I posted above. If resume is used the resume takes place at the group level.

Are you using a survey with a displaymode group by group?
If yes, how many groups are in the survey. Is the issue reproducible at every position in the survey.

Your options currently are
1.) updating Limesurey in the hope that the issue was already fixed
2.) Submitting your own bug report via the bug tracker

Are you a student conducting a survey? If yes, tell me why you use LimeSurvey?
www.limesurvey.org/forum/development/116...y-you-use-limesurvey

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2 months 1 week ago #172260 by tpartner
tpartner replied the topic: Save and Resume Later - Completes Survey

I have done that what do I do with the file?

Please file a bug report and attach the file there.

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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