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Logo not showing

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5 years 8 months ago #171144 by RPTranslate
Logo not showing was created by RPTranslate
Hello


I'm setting up a survey and have uploaded our logo, I can see it in the survey options preview, but it's not showing on the survey.

I'm using Flatly Bootstrap theme and have tried changing the Ajax button to yes or no but it makes no difference. I'm not sure what I've got wrong.

Thanks for your help
Pam
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5 years 8 months ago #171156 by LouisGac
Replied by LouisGac on topic Logo not showing
any link to a survey?
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5 years 8 months ago #171158 by RPTranslate
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5 years 8 months ago #171170 by tpartner
Replied by tpartner on topic Logo not showing
I see no src attribute for the image and can reproduce the problem on my server using 3.13.2.

Pam, please file a bug report.




Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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5 years 8 months ago #171187 by LouisGac
Replied by LouisGac on topic Logo not showing
I can't reproduce.
TPartner, can you provide steps to reproduce?
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5 years 8 months ago #171189 by tpartner
Replied by tpartner on topic Logo not showing
- Select Bootswatch as theme
- Theme options - Ajax mode = "Inherit"
- Theme options - Brandlogo == "Yes"
- Theme options - Brandlogo file == any option (I tried with both core images and an uploaded image)
- Theme options - Bootstrap theme = "Inherit"
- Preview survey

System info as below:


Cheers,
Tony Partner

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5 years 8 months ago #171192 by LouisGac
Replied by LouisGac on topic Logo not showing
can't reproduce... maybe it's linked to Windows Server. I'll have a look.
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5 years 8 months ago #171201 by Joffm
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Hi,

I also can reproduce.
And I also see the missing source of the image file.


Joffm

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5 years 8 months ago - 5 years 8 months ago #171219 by DenisChenu
Replied by DenisChenu on topic Logo not showing

LouisGac wrote: can't reproduce... maybe it's linked to Windows Server. I'll have a look.

I have the issue sometimes … with a linux server .

sometimes it work, sometimes it don't work … and i really don't understand when it work and when it don't work.

PS : i'm sure at 80% i have my logo on master.sondages.pro/ some day ago, and it disappear.
See screenshot with home page + copievanilla for homa page config.

PS2 : bugs.limesurvey.org/view.php?id=13795#c48245

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I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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Last edit: 5 years 8 months ago by DenisChenu.
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5 years 8 months ago #171259 by RPTranslate
Replied by RPTranslate on topic Logo not showing
I've looked at the bug report page, but can't work out how to submit a report :(

Any ideas what I can do to get the logo showing?

Thanks

Pam
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5 years 8 months ago #171533 by davidg1982
Replied by davidg1982 on topic Logo not showing
I am having the same trouble. The brandlogo feature doesn't work. I have to force it by replacing logo.png with the logo I want.I would like to not have to do that.
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4 years 3 days ago #195830 by cauhlins
Replied by cauhlins on topic Logo not showing
If this is yet to be solved, you can do so by taking out the hidden-xs class in nav_bar.twig

Simple locate the # Logo option # section of the script and delete the class.

Tried and tested in V4
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