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Email Notifications stopped

  • ljarbeau
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6 years 4 weeks ago #165905 by ljarbeau
Email Notifications stopped was created by ljarbeau
Hi

Everything was working great but suddenly have stopped

I have updated and even installed completely new

I can't solve why they aren't coming thru

Assistance would be appreciated



Thank you

LimeSurvey
Version 3.5.4+180320

PHP Mail
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  • holch
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6 years 4 weeks ago #165910 by holch
Replied by holch on topic Email Notifications stopped
If it worked before and has stopped now, there must be something that has changed.
As you are using PHP Mail, I guess your hoster blocked you from sending emails because of the amount.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
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6 years 4 weeks ago #165911 by jelo
Replied by jelo on topic Email Notifications stopped

ljarbeau wrote: I can't solve why they aren't coming thru

Coming through can mean anything from not sending to not receiving.

PHPmail from a shared hosting is not recommend. You will have to ask your provider for more details about how phpmail is configured.

You can reduce such issues. Create an emailaccount for LimeSurvey and use SMTP inside LimeSurvey. That ensures that emails are really send via an emailserver and not via the webserver. Webserver are often not configured to send emails properly.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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