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How to set up question

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6 years 2 months ago #164143 by baptiste13
How to set up question was created by baptiste13
Hi all,
I have installed the new version of limesurvey (same as the demo on demo.limesurvey.org/index.php?r=admin )
but I can't change new question type.
I tried on demo, and same problem.
Can I miss something on how to update question type using the interface of the new version (fruity template)? Or do I have a problem on my computer?
Thank you.
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6 years 2 months ago #164144 by holch
Replied by holch on topic How to set up question
First of all "the same as the demo" is not a version number. Because this can have changed already and probably it just looks like the same. Look at the bottom right of your LS admin page and you should see what version you are using.

Then, what does "I can't change the question type" mean exactly? What did you try, what is blocked, how does it look like. It his hard to help with that little information.

Is the survey active? In active surveys you can't change the question type.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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6 years 2 months ago - 6 years 2 months ago #164147 by baptiste13
Replied by baptiste13 on topic How to set up question
Hi, thanks for your quick answer.
it is version Version 3.2.0+180206 , but it is screen capture of the demo version.
When I am creating a new survey, adding a new question group and adding a new question, the question type is long free text.
When I click on the select button with an other type, nothing happens.
May be I miss something?
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Last edit: 6 years 2 months ago by baptiste13.
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6 years 2 months ago #164150 by tpartner
Replied by tpartner on topic How to set up question
Did you also click "Select this"?

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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6 years 2 months ago #164151 by baptiste13
Replied by baptiste13 on topic How to set up question
Yes, nothing happen when I am clicking on it.
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6 years 2 months ago #164156 by tpartner
Replied by tpartner on topic How to set up question
Yes, I can reproduce the problem. Can you please file a bug report?

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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6 years 2 months ago #164157 by baptiste13
Replied by baptiste13 on topic How to set up question
Sure, I am doing it now.
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6 years 2 months ago - 6 years 2 months ago #164158 by baptiste13
Replied by baptiste13 on topic How to set up question
I created a bug via the customer support www.limesurvey.org/customer-support/ as I did not understand how do it via the bug interface. Hope it is sufficient, or you can open it yourself.
Thanks for answer, and I hope I will be quickly solve.

Baptiste
Last edit: 6 years 2 months ago by baptiste13.
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6 years 2 months ago #164160 by tpartner
Replied by tpartner on topic How to set up question

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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6 years 2 months ago #164178 by baptiste13
Replied by baptiste13 on topic How to set up question
Seems it is solve in version 3.3.1 (tried comfort update)
Thank you.
How do you mark this solved?
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6 years 2 months ago - 6 years 2 months ago #164191 by baptiste13
Replied by baptiste13 on topic How to set up question

baptiste13 wrote: Seems it is solve in version 3.3.1 (tried comfort update)
Thank you.
How do you mark this solved?

In fact it solve the problem in local , but not in production (same version) .
Is there a server cache to clean?
Last edit: 6 years 2 months ago by baptiste13. Reason: screen captures
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6 years 2 months ago #164203 by baptiste13
Replied by baptiste13 on topic How to set up question
A fresh install seems to solve the problem. I am not sure to understand why is was not working, but the demo version is no longer available for administration test.
Thanks for the answers.
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