comfort update fails on dbupdate

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2 months 1 week ago #173432 by upond
upond created the topic: comfort update fails on dbupdate
Hello, and greetings from Nanterre, France,

I can't update our limesurvey with the comfort update

every thing works well until the updatedb process that fails everytime with messages like this :

CDbCommand n'a pas pu exécuter la commande SQL: SQLSTATE[42S01]: Base table or view already exists: 1050 Table 'lime_tutorials' already exists.

dropping tables seems to be useless because the updatedb process required them later.

Do you have any clues ?
I'm trying to switch from ls Version 2.73.1+171220 to 3.14.8 (180829) by the confort update

thanks and have a nice day

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2 months 1 week ago #173442 by DenisChenu
DenisChenu replied the topic: comfort update fails on dbupdate
Update process is done near step by step : if you delete the table and start again : it can work (db version is updated only when success)

Else : you can report the issue (activate debug mode to see at what step it broke)

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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2 months 1 week ago #173449 by upond
upond replied the topic: comfort update fails on dbupdate
Hi, and thanks for your quick answer !

I just tried the "delete" option (as mentionned by kevin here www.limesurvey.org/es/comunidad/foros/in...ng-to-limesurvye-3-1 ) just in case, after several times.

The debug mode was activated, and i join here the output of our installation.

again every thing works well with the comfort update (I even lose some ten tokens ;) ) until the dbupgrade part, which fails.

thanks so much for your help
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2 months 1 week ago #173450 by holch
holch replied the topic: comfort update fails on dbupdate
I'll move this to the "Comfort Update" section of the forum.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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2 months 1 week ago #173478 by DenisChenu
DenisChenu replied the topic: comfort update fails on dbupdate

DenisChenu wrote: Else : you can report the issue (activate debug mode to see at what step it broke)

www.limesurvey.org/community/bug-tracker

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

Please Log in or Create an account to join the conversation.

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