"End url" not working

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7 years 5 months ago #78440 by bis
"End url" not working was created by bis
Hi I have an active survey on Limesurvey "Version 1.92+ Build 120330" here:

www.centaur2.co.uk/fs/survey/index.php?sid=23246&lang=en

I have defined the "End url" as " www.fundweb.co.uk " and selected "Yes" for "Automatically load URL when survey is complete".

However when the survey is submitted it keeps trying to go to the home url of the survey " www.centaur2.co.uk/fs/survey/index.php " and loading a blank page on the browser.

Does anybody have any idea how I can get the End url which I have defined to load on submission of the survey which I have also defined?

Thanks a lot

Bis

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7 years 5 months ago #78444 by DenisChenu
Replied by DenisChenu on topic "End url" not working
Hello,

You put the http:// with the url ?

like this
http://example.com

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7 years 5 months ago #78445 by bis
Replied by bis on topic "End url" not working
Yes I put in the "http://".

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7 years 5 months ago - 7 years 5 months ago #78446 by bis
Replied by bis on topic "End url" not working
sorry yes i put in the http:// and also the www.
Last edit: 7 years 5 months ago by bis.

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7 years 5 months ago #78463 by DenisChenu
Replied by DenisChenu on topic "End url" not working
Can you deactivate the autoloadurl in the survey setting ?

To see what information goes on end url.

And what is the LS version ?

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7 years 5 months ago #78511 by bis
Replied by bis on topic "End url" not working
I have deactivated Autoload url.

On submission the form still goes to the same url:

www.centaur2.co.uk/fs/survey/index.php

The LS version is Version 1.92+ Build 120330

Thanks

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7 years 5 months ago #78512 by DenisChenu
Replied by DenisChenu on topic "End url" not working

bis wrote: I have deactivated Autoload url.

On submission the form still goes to the same url:

www.centaur2.co.uk/fs/survey/index.php

The LS version is Version 1.92+ Build 120330

Thanks

Yep,

I see, then it's another problem in your installation or in your survey. Did you have another survey ?
Did it work when the survey is deactivated (testing survey) ?

Did you have access on the server log ?

Denis

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7 years 5 months ago - 7 years 5 months ago #78513 by bis
Replied by bis on topic "End url" not working
I don't have another survey in this version because we only installed this version last week.

I have a separate install of version 1.72 which works fine.

How do I check if it is a problem with the installation?

I have access to the installation - where do I find the server logs?

Is there a way of editing any files to make the submission redirect to a chosen url?

Thanks
Last edit: 7 years 5 months ago by bis.

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7 years 5 months ago #78516 by DenisChenu
Replied by DenisChenu on topic "End url" not working
Hello,

1.72 is pretty old, there are a lot of modification :).

Can you create a "very simple" survey with just one or two question and try if you have the same issue ?
For the server log : maybe /var/log/apache ? I can't tell.

Denis

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7 years 5 months ago #78519 by bis
Replied by bis on topic "End url" not working
Yes very old - I guess we were using the old adage "if it ain't broke don't fix it" ;-)

I created a very simple survey here:

www.centaur2.co.uk/fs/survey/index.php?sid=34574&lang=en

I set an end url and tried it with "automatically load url when survey complete" both on and off. Same result I am afraid.

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7 years 5 months ago #78521 by c_schmitz
Replied by c_schmitz on topic "End url" not working
Seems it is broken now ;) Time to update :).

Best regards

Carsten Schmitz
LimeSurvey project leader

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7 years 5 months ago #78523 by bis
Replied by bis on topic "End url" not working
I am using Limesurvey "Version 1.92+ Build 120330".

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7 years 5 months ago #78525 by c_schmitz
Replied by c_schmitz on topic "End url" not working
Latest version is Build 120412.

Best regards

Carsten Schmitz
LimeSurvey project leader

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7 years 5 months ago #78527 by bis
Replied by bis on topic "End url" not working
I have updated to the latest version. Same problem.

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7 years 5 months ago #78533 by DenisChenu
Replied by DenisChenu on topic "End url" not working

bis wrote: www.centaur2.co.uk/fs/survey/index.php?sid=34574&lang=en

I set an end url and tried it with "automatically load url when survey complete" both on and off. Same result I am afraid.

Euh ...

It work for me :)

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