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Error with saving results on 2.00+
- ChristianHp
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8 years 6 months ago #126944
by ChristianHp
Error with saving results on 2.00+ was created by ChristianHp
so i started my survey and it works so far, however, i keep getting emails (from limesurvey) say that there was a failure with saving of the results. in the mail it says:
Beim Speichern Ihrer Fragebogen-Zugangsschlüssels ist ein Fehler aufgetreten. Umfrage Migration - 392418
EINZUGEBENDE DATEN: (data to be filled in)
token:
392418X58X712: 1
392418X58X676SQ001: A4
392418X58X724SQ001:
392418X58X678SQ001:
392418X58X677SQ001:
392418X58X713: 1000
392418X58X723:
392418X58X699SQ001: 8
392418X58X721SQ001: A6
392418X62X666: A2
which basically means: while saving ur survey-access key an error occured, survey XYZ (my survey name), and then it shows some survey question numbers.
i check the results and i can see them, so apparently it doesnt happen to all results. however, i got emails from people doing the survey saying that they cant save the results (an error message occurs). i am afraid now that i will lose results or whatever? i checked my balance, it is ok! (over 500). anyone maybe can help?
Beim Speichern Ihrer Fragebogen-Zugangsschlüssels ist ein Fehler aufgetreten. Umfrage Migration - 392418
EINZUGEBENDE DATEN: (data to be filled in)
token:
392418X58X712: 1
392418X58X676SQ001: A4
392418X58X724SQ001:
392418X58X678SQ001:
392418X58X677SQ001:
392418X58X713: 1000
392418X58X723:
392418X58X699SQ001: 8
392418X58X721SQ001: A6
392418X62X666: A2
which basically means: while saving ur survey-access key an error occured, survey XYZ (my survey name), and then it shows some survey question numbers.
i check the results and i can see them, so apparently it doesnt happen to all results. however, i got emails from people doing the survey saying that they cant save the results (an error message occurs). i am afraid now that i will lose results or whatever? i checked my balance, it is ok! (over 500). anyone maybe can help?
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- DenisChenu
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8 years 6 months ago #126949
by DenisChenu
If yes : please contact limeservice support.
If not : 2.00 are old, think best is: update to 2.06, deactuvate survey, reactivate survey and get back old survey table.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Error with saving results on 2.00+
Your balance ? You are hosted on limeservice ?ChristianHp wrote: ... i checked my balance, it is ok! (over 500). anyone maybe can help?
If yes : please contact limeservice support.
If not : 2.00 are old, think best is: update to 2.06, deactuvate survey, reactivate survey and get back old survey table.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
- ChristianHp
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8 years 6 months ago #126952
by ChristianHp
Replied by ChristianHp on topic Error with saving results on 2.00+
my response balance is 500 something, does this mean i am hosted? i am not too familiar with it yet i have to admit
so you are saying that i should deactivate it - update it - reactivate it
do i lose any results because of the updating process? what do u mean with "get back old survey table"?
so you are saying that i should deactivate it - update it - reactivate it
do i lose any results because of the updating process? what do u mean with "get back old survey table"?
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8 years 6 months ago #126953
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Error with saving results on 2.00+
Can you give us the link of the Survey list page ?
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- ChristianHp
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8 years 6 months ago - 8 years 6 months ago #126954
by ChristianHp
Replied by ChristianHp on topic Error with saving results on 2.00+
i definitely would! i m just afraid that i m not 100% sure which link it is as my limesurvey is in german i googled it but i am not sure which link it is ..
EDIT: i have another BIG problem! i deactivated my survey, to change something in the settings, then i reactivated it and now it created a new result table which means that my previous result table is gone! do i have no chance to get it back? luckily, i did export it a few hours ago to an excel file but i still would like to see it on limesurvey..
EDIT: i have another BIG problem! i deactivated my survey, to change something in the settings, then i reactivated it and now it created a new result table which means that my previous result table is gone! do i have no chance to get it back? luckily, i did export it a few hours ago to an excel file but i still would like to see it on limesurvey..
Last edit: 8 years 6 months ago by ChristianHp.
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8 years 6 months ago #126965
by DenisChenu
You have the link at your browser, why search on google ? You can give a "survey " link here.
For the DB : the original tabe is backuped. In 2.06 version : you can imlport ot (or use new VV version). With 2.0 : the best way is to hack th DB table.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Error with saving results on 2.00+
????ChristianHp wrote: i definitely would! i m just afraid that i m not 100% sure which link it is as my limesurvey is in german i googled it but i am not sure which link it is ..
You have the link at your browser, why search on google ? You can give a "survey " link here.
For the DB : the original tabe is backuped. In 2.06 version : you can imlport ot (or use new VV version). With 2.0 : the best way is to hack th DB table.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- ChristianHp
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8 years 6 months ago #126967
by ChristianHp
Replied by ChristianHp on topic Error with saving results on 2.00+
just sent u the link (hopefully the right one)
oh ok i see, it doesnt sound like there is a manual to hack the DB table or is it somewhere explained?
oh ok i see, it doesnt sound like there is a manual to hack the DB table or is it somewhere explained?
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8 years 6 months ago #126969
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Error with saving results on 2.00+
Hi ,
The link are http://*****.limequery.com/, then hosted by limeservice. Here it's the forum for the tool limesurvey , a frre tool you can download and install.
For limeservice : best is to contact limeservice support team .
The link are http://*****.limequery.com/, then hosted by limeservice. Here it's the forum for the tool limesurvey , a frre tool you can download and install.
For limeservice : best is to contact limeservice support team .
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- ChristianHp
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8 years 6 months ago #126971
by ChristianHp
Replied by ChristianHp on topic Error with saving results on 2.00+
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8 years 6 months ago #126974
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Error with saving results on 2.00+
limequery.com => ALLWAYS contact LimeService support before make a post here.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.