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TOPIC: about email setting

about email setting 2 years 9 months ago #105296

  • limedong
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I want to use the email function, for example, if someone wants to save the test and restart it after some time, can limesurvey send an email to the user?

I have try some times, limesurvey can save the test, but it didn't send email to me.

How to set the email setting? I haven't install mail server in my server.
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about email setting 2 years 9 months ago #105299

  • DenisChenu
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Hi,

Without mail server in your server: you need to configure a smtp server.
Look at "Global settings"/Mail
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about email setting 2 years 9 months ago #105300

  • limedong
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DenisChenu wrote:
Hi,

Without mail server in your server: you need to configure a smtp server.
Look at "Global settings"/Mail

Thanks, but how to configure the smtp server if i use gmail.
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about email setting 2 years 9 months ago #105302

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Hi,

manual.limesurvey.org/Optional_settings#Email_Settings

Then you just have to add the port : smtp.gmail.com:465
And i think gmail use SSL or startSSL

You can test the eamil process with creating a survey with token and try to send you an email (even with a empty survey).

If your configuration are OK, you receive the mail.

Denis
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about email setting 2 years 9 months ago #105329

  • limedong
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Thank you for your reply.

I try it several times, but it can not work now.

please see the attachments. But I have deleted the correct username of gmail on the pictures.
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Last Edit: 2 years 9 months ago by limedong.
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about email setting 2 years 9 months ago #105333

  • DenisChenu
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Hi,

Can you set debug > 1 in application/config/config.php too please ?

Denis
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about email setting 2 years 9 months ago #105366

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DenisChenu wrote:
Hi,

Can you set debug > 1 in application/config/config.php too please ?

Denis
Thanks, I have edited the file, but it doesn't work yet.
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about email setting 2 years 9 months ago #105377

  • limedong
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I used another email server. It works now.Thanks for your help.
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about email setting 2 years 9 months ago #105392

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limedong wrote:
I used another email server. It works now.Thanks for your help.
You're welcome :-)

If our hints have been helpful and you enjoy limesurvey please consider a donation to give LimeSurvey a future .

We do all this in our free time and you don't have to pay a penny for this software.

Without your help we can't keep this project alive.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"
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about email setting 2 years 1 week ago #114958

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I have the same problem as Limedong.

I uses the correct settings of my smtp-server but Limesurvey is not able to send an email by smtp if a person wants to participate at my survey.

To send the email by php is not secure, right?


What else can I do to solve my problem? Seems to be a bug but hard to reproduce because I have no idea why some smtp-servers are working and some not.
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about email setting 2 years 1 week ago #114959

  • holch
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This is very hard to say, because of course it could be a Limesurvey bug, but it could also easily be a badly configured SMTP server. Some SMTP server for example block the sending of emails from webapplications, which might also be a problem.
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | [url=https://manual.limesurvey.org/Workarounds[/url]

If you found this answer helpful and it saved you some time please consider a [url=https://donate.limesurvey.org[/url] to the...
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about email setting 2 years 1 week ago #114960

  • holch
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If you can get into touch with the administrator of the SMTP server, you might be able to check if something shows up in the logs and if you can identify what happens when Limesurvey tries to connect to the SMTP-Server to send emails.
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | [url=https://manual.limesurvey.org/Workarounds[/url]

If you found this answer helpful and it saved you some time please consider a [url=https://donate.limesurvey.org[/url] to the...
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