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TOPIC: White screen during Comfort Update

[SOLVED] White screen / HTTP 500 error during Comfort Update 2 years 8 months ago #104248

  • DenisChenu
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Maybe confortupdate don't get the good file here.

In this file i have : $settings = SettingGlobal::model()->findAll();

Don't really know ???
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[SOLVED] White screen / HTTP 500 error during Comfort Update 2 years 8 months ago #104253

  • holch
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Problem seems to be solved. Here is what I did:

Thanks to Denis' comment I activated the debug mode with the following command added to the index.php:
error_reporting(E_ERROR | E_PARSE);

Then I received the following error message:
Fatal error: Class 'Settings_global' not found in /home/pdb/public_html/surveys/sc3/application/helpers/globalsettings_helper.php on line 22

So I did uploaded globalsettings_helper.php again, which did not help.

Then I uploaded everything from the latest version of LS 2.0 available in the download section, which is not the newest one I guess (limesurvey200plus-build131206.tar.gz).

This seems to have done the trick. So now I have the version Version 2.00+ Build 131206, but there is no update available.
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