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I can't send @gmail.com

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6 years 4 months ago #50166 by mavi1999
Hi,

I've some problems about to send the questionnaire at @gmail.com and @libero.it address...
They received nothing....

What about it?

Tks.

Max

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6 years 4 months ago #50172 by DenisChenu
Ask to gmail user to look at spam folder.

Don't know for libero.it

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).

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6 years 4 months ago #50200 by Mazi
Check the spam folder and check for possible black listing / grey listing.

Also use a sender adress of a well known provider.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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6 years 4 months ago #50222 by mavi1999
No, I check my spam folder but there isn't blocks.

I don't why?

MAx

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6 years 4 months ago #50245 by Mazi
Are emails sent to other providers?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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6 years 4 months ago #50250 by mavi1999
yes, I've made 6 real email (see in attach), but @gmail.com and @libero.it don't have received nothing.... :(

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6 years 4 months ago #50257 by Mazi
If the other emails are sent, it's a server issue. Try using a SMTP server instead if possible.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

Please Log in to join the conversation.

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