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TOPIC: Not Able to Add or Edit Questions on new 1.90 ????

Not Able to Add or Edit Questions on new 1.90 ???? 5 years 6 months ago #50127

  • Mazi
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Take a look at www.LimeService.com, maybe it's an alternative!?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Not Able to Add or Edit Questions on new 1.90 ???? 5 years 6 months ago #50159

  • luc_dubois
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Mazi wrote:
pmontanez, luc_dubois, please add this advice at the "installation FAQ" page of our wiki.

I will do it very soon. Sorry for the delay.
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Not Able to Add or Edit Questions on new 1.90 ???? 5 years 6 months ago #50176

  • c_schmitz
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Hello!

For the record: I never said that disabling mod_security is a Good Thing (tm). :-)

However your provider does not need that - Mod_security is using so called 'rules' and most probably there is a single rule which is creating the false positive. Your provider just has to modify or deactivate that particular rule. (the mod_security logs usually say what rule is the offending one). It is not necessary or reasonable to deactivate mod_security.

Another option could be to deactivate mod_security for certain directories by using a .htaccess file. Please contact your provider again with these two suggestions. If they take you serious as a customer they will use one of this as solution.
Best regards

Carsten Schmitz
LimeSurvey project leader
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Not Able to Add or Edit Questions on new 1.90 ???? 5 years 6 months ago #50177

  • holch
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c_schmitz wrote:
For the record: I never said that disabling mod_security is a Good Thing (tm). :-)

OK, sorry then! Not sure why I had this in my head.

Thanks for clarifiying! Won't say that ever again. ;-)
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
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Not Able to Add or Edit Questions on new 1.90 ???? 5 years 6 months ago #51310

  • itsme
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Hello all, I have same problem, as above, problem is I could use normally once installed latest version of LimeSurvey 190+ (fantastico), and suddenly today is not working! and can't modify previous entries as well.

after reading all about it through these forums, I have asked my host to disable mod_security for the domain, and they have done that. but problem was not solved!!! at all! there is nothing on the "+" or "-" signs, even mouse on them stay static withOUT hand courser, predefind lebels and quick adds also are not working , just no response at all from broswer! no error in the footer bar of broswer...

one thing i didn't try yet, is to re-upload files using binary, seems logic to me as i faced similar problem long time back with another web application.. BUT, which files i have to re-upload? as stated above, i have used fantastico, so i will download the latest version from Limesurvey website, but please tell me which files i have to re-upload in binary mode??

thanks a lot for all the efforts you are putting..
waiting for support to end this issue like the other happy guys :)
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Not Able to Add or Edit Questions on new 1.90 ???? 5 years 6 months ago #51327

  • holch
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Usually these problems are caused when there is something wrong with Jquery. However, it is difficult to say which files to upload, because we can't tell which ones are missing. I am also not sure how fantastico installs those things. They might include some custom code. I don't know.

I personally would upload all files again (or even better, make my own installation), except for the config.php, but then I don't know if this will fix your problem.
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
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Not Able to Add or Edit Questions on new 1.90 ???? 5 years 6 months ago #51329

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Allo,

I've put, in the WIKI, a FAQ about this problem, and how to fix it with changing the setting of the MOD_SECURITY for the domain name by youre provider.


installation FAQ - Not Able to Add or Edit Questions on new 1.90.
Last Edit: 5 years 6 months ago by luc_dubois.
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Not Able to Add or Edit Questions on new 1.90 ???? 5 years 6 months ago #51330

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Last Edit: 5 years 6 months ago by luc_dubois.
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Not Able to Add or Edit Questions on new 1.90 ???? 5 years 6 months ago #51331

  • luc_dubois
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Done today. 26 oct. 2010. in the Installation FAQ.
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Not Able to Add or Edit Questions on new 1.90 ???? 5 years 6 months ago #51332

  • holch
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Hi Luc, thank you for adding this to the manual.
If you're not capable of editing or adding a question, ask youre host provider to change the mod_security setting of the domain name.
It Worked for HOSTPAPA.
See the forum thread Not Able to Add or Edit Questions on new 1.90 for more info.

Do you have any further information on what the provider needs to change?
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
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Not Able to Add or Edit Questions on new 1.90 ???? 5 years 6 months ago #51334

  • luc_dubois
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Nope.

I ask them to disable the MOD_SECURITY.

They reply :
Hello,

It looks like mod_security was causing this issue and should be fixed now. Please let me know if you are still encountering this problem.

Thanks,
Joe
Systems Administrator

So, i don't know what they done. ;)
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Not Able to Add or Edit Questions on new 1.90 ???? 5 years 6 months ago #51335

  • holch
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Ahh, OK. Your previous postings just sounded like you had instructions on what to do. Thank you anyway.
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
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Not Able to Add or Edit Questions on new 1.90 ???? 5 years 6 months ago #51356

  • itsme
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above issue works fine now, i re-uploaded all files in binarry, mod_security were disabled, all works fine now, i will continue evaluating this tool... of course i will donate as well
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Not Able to Add or Edit Questions on new 1.90 ???? 5 years 6 months ago #51598

  • Mazi
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Thanks for your feedback. You can also add useful information to our manual if you missed some information there. It's a wiki, everyone can - and should - edit it.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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