Check out the LimeSurvey source code on GitHub!

Is it possible to set a different "Reply To" email address?

More
2 years 11 months ago #104431 by tobyrhodes
Hi

Does anyone know if it is possible to set a different "Reply To" email address (i.e. different from the survey administrator)? I want to do this as we want to send out the survey in the name of a senior manager in our organisation, but want any replies/queries etc. to come back to me. I also still want to remain as the "survey administrator"

I have searched the forum and not found this so far (apologies if I have missed it - please point me to a previous thread if one exists).

Best wishes to all

Toby

Please Log in to join the conversation.

More
2 years 11 months ago #104437 by Ben_V
Hi,
Assuming you are the survey admin:

1) Set emailed notifications as needed

2) Edit i nvitation & reminder & confirmation emails

BTW, note that confirmation email can be removed as describe here

BenoƮt

EM Variables => bit.ly/1TKQyNu | EM Roadmap => bit.ly/1UTrOB4
All LS releases => bit.ly/1VMuTDu | 2.06lts => bit.ly/1Qv44A1
Demo surveys => goo.gl/HuR6Xe (already included in /docs/demosurveys)

Please Log in to join the conversation.

More
2 years 11 months ago #104444 by tobyrhodes
Hi Ben

Thanks for your reply.
We had already tried changing the send from email address at the point of sending (to a different email address from the admin email address). This works ok, in that it does indeed send from that new address.

However, what we are seeking to achieve is that if any recipients hit "reply" to that email (rather than actually clicking on the link to take the survey), the "reply to" email address reverts to the admin email, rather than the "sent from" email address.

There does not seem to be any standard LimeSurvey features that enable this.
I am wondering if I will need to hack the code a bit to achieve what we want to do.

Cheers
Toby

Please Log in to join the conversation.

More
2 years 11 months ago #104455 by tobyrhodes
By the way, does anyone know where the code sits that constructs the emails? (which directory/file the code is in)
Ta
Toby

Please Log in to join the conversation.

More
2 years 11 months ago #104461 by DenisChenu
Hi,

Maybe you can have a look at : Bounce settings email.
Globally and for the survey.

But sometimes, with some server : mail was forced to "admin name for hoster".

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).

Please Log in to join the conversation.

More
2 years 11 months ago #104471 by tobyrhodes
Thanks Denis, but the global bounce settings do not provide the option that I need.
Do you know which bit of code creates the invitation emails?
Thanks
Toby

Please Log in to join the conversation.

More
2 years 11 months ago #104480 by DenisChenu
application/controllers/token.php if i remind good.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).

Please Log in to join the conversation.

More
2 years 8 months ago - 2 years 8 months ago #107786 by whitehats
But sometimes, with some server : mail was forced to "admin name for hoster".

[NO SPAM : next time : BAN]
Last Edit: 2 years 8 months ago by DenisChenu.

Please Log in to join the conversation.

Imprint                   Privacy policy         General Terms & Conditions         Revocation information and revocation form