There are three overarching and intertwined factors that could potentially impact employee unhappiness which need to be covered in an employee survey.
- Job: aspects such as low perceived meaning, tasks being too challenging, bad work conditions, insufficient development and promotion possibilities and high stress due to workload can easily lead to staff dissatisfaction with their jobs and role within the organisation.
- Environment: circumstances related to employees’ teams, departments or general environment such as low collegial appreciation and respect, slim contribution opportunities and bad mutual communication can make people feel uncomfortable to do their jobs properly in interaction with coworkers.
- Management: supervisors who don't lead performance-driven and emotionally intelligent can put immense pressure, stress, disappreciation and other intimidation as well as negativity on employees.
If captured correctly and tackled appropriately, any staff dissatisfaction that may arise can be used as an opportunity to demonstrate an organisation’s willingness to put the effort in and change as well as improve existing conditions and processes, rather than to consider them a threat or a weakness. This strengthens the bond between organisations and their employees to ensure longterm staff retention and loyalty.
LimeSurvey offers an employee satisfaction survey template which will be available for Professional (Basic, Expert, Enterprise) and Premium (3 Months, 6 Months, 12 Months) subscriptions and covers all the above mentioned variables/items to measure employee satisfaction effectively.