Send an email to customer after completing survey 5 Months, 3 Weeks ago
Karma: 0
Hello.
Our business provides IT support to our customers. When a support ticket is 'closed' the customer receives an email notification requesting that they provide feedback on the service they received. We entice the customer to complete the survey by giving them a 2% discount voucher on their next spend with us.
Is it possible to perform the following actions:
Send the customer an email after they complete the survey with the discount voucher attachment?
Thank you,
Peter
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Best regards,
Mazi
______________________ Need help?I can: set up Limesurvey for you / create your survey / implement additional features / design your template / offer premium support--> Contact
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Re:Send an email to customer after completing surv 5 Months, 3 Weeks ago
Karma: 88
You're welcome! If our hints have been helpful and you enjoy limesurvey please consider a donation to the team . We do all this in our free time and you don't have to pay a penny for this software.
Without your help we can't keep this project alive.
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Best regards,
Mazi
______________________ Need help?I can: set up Limesurvey for you / create your survey / implement additional features / design your template / offer premium support--> Contact
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